Job Description

A very well known Security and Surveillance company is seeking Customer Service Representative to join their growing team! As a representative you will be part of emergency services, and resources!Responsibilities:We provide the training and knowledge to effectively handle security alarm emergencies for residential and commercial businessesProcess inbound/outbound calls from customers and authority agenciesProvide thorough customer service and support to our customersFollow protocols and procedures to maintain accurate quality assuranceMaintain full knowledge of new policies and training materials + Successfully complete all required training classesQualifications:Proficient written and verbal communication skillsDetailed-oriented, precise, and empathetic with a sense of urgencyAbility to be licensed in all required areas Perks and Bonuses:Annual salary increases and performance bonusesMedical, Dental, Vision, and 401kFun Company events and giveaways + Free gym membership + Pizza Friday!MUST HAVE 1-2 years of customer service experience with 1 year being in a professional setting and 2+ years computer experience (Word, Excel, Outlook).Apply for this great opportunity today! Please send you resume to Javaldez @ appleone . com. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.