Job Description

A Well-known Insurance Co is Seeking 10 WFH- Call Center Customer Service Reps w/ Medical Industry Exp Duties:?High-volume call center 70-100 calls/day.?Initiates and manages clinical referrals for pre-authorization. ?Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. ?Reviews referrals for completeness and follows up for additional information if necessary. Assigns escalated referrals to staff as appropriate. ?Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures.Qualifications:?High School diploma or equivalent?2+ years? related experience preferred?Call Center experience- Must?Medical field experience- Must?Home office space- Must- equipment will be providedFor immediate and confidential consideration please submit your resume and call Nineth Soto at the Bunker Hill AppleOne office. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.