Job Description

HIGHLY REGARDED & MASSIVELY EXPANDING E-COMMERCE CO. IS EXPERIENCING MASSIVE GROWTH. As the selected Mgr, you will be responsible for the day-to-day performance of a multichannel (i.e., email, phone, web, chat, text, and social media) customer care contact center. Lead a team of five (5) to ten (10) Customer Care Supervisors in the execution of their daily roles and responsibilities in support of fifty (50) to (100) agents in house & 150+ outsourced agents across multiple countries. This key role is partnered with the Executives. For immediate and confidential consideration, please forward your resume through a Microsoft Word document and call Gladys Beltran at the Bunker Hill, Los Angeles office AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.