Appliance Repair Technician

Cavalry Appliance Service, LLC

Appliance Repair Technician

New Bern, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    Do you love figuring out how things work? Are you the one people call when something breaks? If you have mechanical, electrical, and appliance skills—and a passion for solving problems—we want you on our team!

    At Cavalry Appliance Service, we’re building Eastern North Carolina’s most trusted appliance service company. We combine expertise, integrity, and a family-centered approach to provide unmatched service to our customers.

    Why This Role Matters

    As an Appliance Repair Technician, you’ll be more than a repair expert—you’ll also represent Cavalry with professionalism, honesty, and a focus on customer care. This role requires both technical ability and people skills: you’ll diagnose and repair appliances, read schematics, troubleshoot creatively, and also recommend solutions, explain repairs, and identify sales opportunities.

    What You’ll Do

    Diagnose and repair major home appliances.

    Research and interpret schematics to solve complex problems.

    Install appliances and equipment.

    Provide accurate repair estimates, explain options to customers, and process payments.

    Maintain company vehicle, tools, and reports.

    Deliver outstanding customer experiences by being friendly, respectful, and professional.

    What We’re Looking For

    Technical aptitude: Strong mechanical, electrical, and computer skills. Ability to read schematics and troubleshoot independently.

    Problem-solving mindset: Curiosity and persistence when faced with technical challenges.

    Professionalism: Clear communication and excellent in-person skills; ability to explain solutions with confidence.

    Sales orientation: Willingness to identify opportunities for additional services and educate customers on repair and replacement options.

    Requirements:

    High school diploma or equivalent

    Valid driver’s license with a clean record

    Must pass drug and background check

    Ability to safely lift up to 50 lbs regularly, and occasionally up to 100 lbs with assistance

    Comfortable with tablet-based technology and report completion

    Self-motivated and dependable, with strong time management

    Why Join Cavalry?

    Training & Growth: We support our technicians with ongoing education.

    Work-Life Balance: Monday–Friday schedule, no weekends.

    Benefits: Paid time off (including your birthday), retirement plan with matching contributions, performance-based bonuses.

    Tools Provided: Service van, uniforms, specialized tools, smartphone, and tablet.

    Compensation

    Competitive pay with performance-based bonuses and the opportunity to increase earnings through strong sales and excellent customer service.

    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.