Appliance Repair Technician Experienced

Diamond Factory Service

Appliance Repair Technician Experienced

Grand Rapids, MI +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Free uniforms

    Health insurance

    Paid time off

    Experienced Appliance Repair Technician

    Full-Time | Monday–Friday Start and end your day from home (most territories) Medical & Dental Benefits Included Pay Based on Experience

    If you’re working for a company where you’re judged more on sales, service contract quotas, or accessory add-ons than on your actual repair skills, you’re not alone. Many talented technicians feel stuck in systems that prioritize revenue over craftsmanship.

    At Diamond Factory Service, the business is built differently — and technicians from competitors notice the difference immediately.

    Why Technicians Leave Competitors for Diamond

    No sales pressure. No service contracts. No accessory quotas. Performance is based on diagnostic and repair skills.

    Realistic routing. Territories are designed around your home address to reduce windshield time.

    Support that actually helps. Access to parts, tech support, and leadership that understands the job.

    A stable, respected company. Over 30 years in business, specializing in Whirlpool brands as an authorized service provider.

    A culture built around technicians. Technicians are treated as skilled professionals, not numbers.

    Job Responsibilities

    Diagnose and repair residential appliances including washers, dryers, refrigerators, ranges, and freezers

    Use a mobile device to document service calls and research technical information

    Deliver professional, timely, customer focused service

    Represent Diamond Factory Service with integrity and craftsmanship

    Required Experience & Qualifications

    High school diploma or equivalent

    Valid driver’s license

    Minimum 2 years of in-home appliance repair experience

    Strong customer service and communication skills

    Proficiency with computers and mobile devices

    Mechanical and electrical aptitude

    Ability to lift up to 100 lbs

    Must pass a pre-employment drug screen and background check

    Benefits & Perks

    Company provided van, phone, gas card, and uniforms

    Paid vacation, personal time, and holidays

    Health insurance

    Optional 401(k) with employer contribution

    Bonus opportunities for exceeding performance goals

    Ongoing training and professional development

    Routes built around your home address

    Advancement opportunities: Lead Technician, Prescreener, Supervisor

    Why Techs Stay

    Technicians stay because they finally get to do what they were hired to do: fix appliances, take care of customers, and take pride in their work — without the sales pressure or chaotic routing they left behind.

    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

  • Locations
    Glenview, IL • Grand Rapids, MI