Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
About the Role:
Join our dynamic team at Furniture Fair as an Appliance Repair Technician with Computer Experience! This exciting role involves diagnosing and repairing a variety of appliances while utilizing your technical skills to enhance customer satisfaction.
Responsibilities:
Diagnose and repair household appliances, ensuring optimal functionality.
Utilize computer systems for tracking repairs and managing inventory.
Provide exceptional customer service during on-site visits.
Maintain accurate documentation of repairs and customer interactions.
Collaborate with team members to enhance service efficiency.
Stay updated on appliance technology and repair techniques.
Order and manage parts necessary for repairs.
Adhere to safety protocols and company policies at all times.
Requirements:
Proven experience in appliance repair, preferably with major brands.
Strong computer skills for documentation and repair tracking.
Excellent problem-solving skills and attention to detail.
Valid driver's license and clean driving record.
Ability to work independently and as part of a team.
Strong communication skills for customer interactions.
Technical certification in appliance repair is a plus.
Willingness to work flexible hours, including weekends if needed.
About Us:
Furniture Fair has been a trusted name in Jacksonville, NC, for over 30 years, providing quality furniture and exceptional customer service. Our commitment to excellence has earned us a loyal customer base, and our employees enjoy a supportive work environment that fosters growth and teamwork.