Job Description

Location: NYC (Hybrid – 3 days onsite/week)

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

Our client, a leading international bank, is seeking an A pplication Production Support Analyst.

The team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

The ideal candidate will have a relevant experience in a similar role, the majority of which should have been gained within Front Office Trading.

_ Role and responsibilities_

• Deliver day-to-day support for ION trading systems, ensuring platform stability.
• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams to support seamless integration across systems.
• Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams
• Ensure that all application support logs are fit for purpose

#LI-ASD

Qualifications

• Bachelor degree in Computer science, Engineering, Finance or Quantitative finance
• 3+ years haveof relevant experience in a similar role: providing support as part of a team, and have practical understanding of the criticality of trading applications.
• Good Knowledge of fixed income products, Python (scripting), SQL
• ION Trading system knowledge is a plus
• High motivation to learn a huge and complex environment

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$100,000 - US$140,000. We can also work on C2C.
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD
• Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.