📌 Job Opening: Applications Support Lead / Applications Services Manager (Onsite)

Job Code: CoP 155369 Client: City of Phoenix – Water Services Department Location: Phoenix, AZ (100% Onsite) Contract Duration: Through March 2, 2027 Schedule: Monday–Friday, 8:00 AM–5:00 PM (40 hrs/week) Overtime: Available

🏢 About the Role

The City of Phoenix Water Services Department is seeking a senior-level Applications Support Lead / Applications Services Manager to provide strategic and operational leadership for its enterprise application portfolio supporting water and wastewater services.

This is a hands-off leadership role requiring strong technical understanding to oversee application lifecycle management, modernization initiatives, vendor coordination, governance, and executive reporting.

🔑 Key Responsibilities

Lead and manage an enterprise application portfolio

Oversee application lifecycle planning, modernization, and rationalization

Provide oversight of application upgrades, integrations, testing, deployments, and production support

Manage vendors, contracts, operational budgets, and Capital Improvement Projects (CIP)

Develop dashboards and executive reports (Power BI or similar tools)

Ensure applications meet security, governance, audit, and compliance standards

Support disaster recovery, business continuity, and audit activities

Coordinate with IT teams, business stakeholders, finance, and procurement

Provide leadership and direction to application services staff and vendors

🎯 Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, or related field

6+ years of experience supporting or managing enterprise applications

Strong experience with:

Application lifecycle & portfolio management

Vendor and contract management

Budgeting and CIP oversight

Executive reporting and metrics

⭐ Preferred Skills

Power BI or similar reporting/analytics tools

SQL, PowerShell, or scripting experience

Application integration, deployment, and testing

Modernization and legacy system support

Public sector or large enterprise experience