Appointment Coordinator & Customer Outreach Specialist

Culligan 67MD

Appointment Coordinator & Customer Outreach Specialist

Harrisonburg, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Commissions

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Appointment Coordinator & Customer Outreach Specialist (Full-Time)

    📍 Harrisonburg, VA | Monday–Friday | 8:00 AM – 5:00 PM

    Looking for a stable, full-time position where you can build skills, gain experience, and grow with a supportive team? This is an entry-level, trainable role—no prior marketing experience is required. We provide full training and will help you develop the skills needed to succeed over time.

    At Culligan Water, we’ve been helping families enjoy better, safer water for generations. We’re looking for a friendly, dependable team member who is comfortable speaking with customers on the phone and enjoys staying organized. While this role does involve regular phone communication, it is not high-pressure sales—our focus is on providing helpful information and scheduling appointments for our Sales Representatives.

    What You’ll Do

    Make outbound phone calls/texts/emails to prospective customers using a provided script (training provided).

    Schedule appointments for our Sales Representatives.

    Answer incoming customer calls and provide friendly, professional support.

    Confirm and update scheduled appointments.

    Enter and maintain accurate customer and lead information.

    Assist with basic marketing and administrative support tasks.

    What We’re Looking For

    Friendly, positive attitude and strong communication skills.

    Comfortable speaking with customers on the phone throughout the day.

    Willingness to learn—this is an entry-level, trainable position.

    Organized with good attention to detail.

    Basic computer skills (Outlook, Excel, Word).

    Previous customer service or office experience is helpful but not required.

    Why You’ll Love Working Here

    ✔ Full-time, steady weekday schedule—no evenings or weekends.

    ✔ Paid training with ongoing support—we will train and develop you over time.

    ✔ No high-pressure sales environment—focus is on scheduling and customer support.

    âś” Supportive, team-oriented workplace.

    âś” Be part of a company that helps improve the quality of water for families in our community.

    Ready to Apply?

    Apply in person at:

    1820 Erickson Avenue Harrisonburg, VA 22801

    Please do not call regarding this position.

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.