Appointment Coordinator / Lead Scheduler

BERGER HOME SERVICES LLC

Appointment Coordinator / Lead Scheduler

Houston, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Opportunity for advancement

    Training & development

    Now Hiring: High-Performance Lead Scheduler Part Time Gutters by Berger Home Services 301 Wells Fargo Dr. Houston, 77090

    Gutters by Berger Home Services is hiring a Lead Scheduler who can move fast, stay sharp, and help turn incoming leads into booked appointments.

    This is not a sit-back-and-coast position. We are looking for someone who is highly organized, responds quickly, communicates clearly, and knows how to keep opportunities from slipping through the cracks. If you are dependable, detail-oriented, and thrive in a fast-paced environment, this could be a great fit.

    What You’ll Be Responsible For:

    Responding to inbound leads quickly by phone, text, and email

    Scheduling free estimate appointments efficiently and accurately

    Following up with unbooked leads to maximize conversion

    Keeping customer records and scheduling notes clean and updated

    Working closely with our team to keep the calendar full and running smoothly

    Helping create a professional, responsive customer experience from first contact to appointment set

    What We Need:

    Strong communication skills and confidence on the phone

    Excellent organization and follow-through

    Ability to multitask without letting details fall apart

    A sense of urgency and a strong work ethic

    Reliability, consistency, and professionalism

    Coachability and the ability to perform under pressure

    Previous scheduling, inside sales, customer service, or call center experience is a plus

    What Success Looks Like in This Role:

    Fast response times

    High booking rates

    Strong follow-up habits

    Accurate scheduling

    A full calendar and fewer missed opportunities

    Why Join Us:

    Established and growing home service company

    Team environment with high standards and real accountability

    Opportunity to grow with the company

    Competitive pay

    Your performance directly impacts results

    If you are someone who takes pride in being efficient, dependable, and results-driven, we want to hear from you.