Aptive is seeking a Business Analyst who is comfortable working in an Agile/DevOps work environment to support a project that directly impacts the lives of Veterans and their families. The Business Analyst will gather, analyze, and communicate business requirements across clients, external partners, and internal team members. The Business Analyst will use ALM tools (e.g., Agile Accelerator) to manage and priorities requirements in the form of User Stories as well as production defects and/or enhancements. MINIMUM QUALIFICATIONS.
• Bachelor's degree • Minimum of 4 years of experience • Capable of quickly learning how to use new software products • Adept with office productivity tools • Strong communication (verbal and written) and presentation skills • Good team player, able to manage multiple assignments, and adapt to changing client needs • Ability to multi-task with limited supervision in a fast-paced environment • Ability to synthesize and analyze multiple views and data sets • Strong analytical and problem-solving skills • Strong organization and prioritization skills • Ability to obtain Public Trust clearance JOB DUTIES. • Requirements analysis, documentation and communication • Conveying tasks to team members and relaying feedback from development team to clients • Configuring new/emerging software products across non-production and production environments when necessary (e.g., user management, configuring workflows) DESIRED SKILLS. • Understanding of Software Development Lifecycle (SDLC) • Understanding of Project Management Book of Knowledge (PMBOK) and Project Management Institute (PMI) best practices • Business Process Engineering experience • Experience with training and change management • Experience working with DoD, VA and/or other federal agencies is a plus • 3+ years of experience in consulting, preferably implementing customer relationship management technologies (government client-facing work is a plus) • Experience with CRM applications (e.g., Salesforce, MS Dynamics) ABOUT THE CLIENT. VEO supports VA as the Secretary of Veterans Affairs' CX insight engine and a shared service to partner with, support and enable VA Administrations and Staff Offices to provide the highest quality CX in the delivery of care, benefits and memorial services to Service members, Veterans, their families, caregivers and survivors. Multi-Channel Technology – Deliver easy and effective Veteran experiences through all communications channels.
ABOUT APTIVE.
Aptive is a modern federal consulting firm focused on human experience, digital services and business transformation. Our employees receive competitive compensation, along with company-paid health care and short-term disability plans. We also offer a 401K plan with company match, paid time off, flexible savings accounts, commuter benefits and company-sponsored professional education opportunities.
Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.
EQUAL OPPORTUNITY EMPLOYER.
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.