Job Description
AQUATECH SWIM is actively seeking F/T CUSTOMER SERVICE REPRESENTATIVES to oversee and maintain customer service and customer accounts.
TRAINING provided & BONUSES offered! This is NOT a work from home position.
SHIFTS:
- Wednesdays 11:00 AM - 8:00 PM
- Thursdays 11:00 AM - 8:00 PM
- Fridays 11:00 AM - 8:00 PM
- Saturdays 8:00 AM - 5:00 PM
- Sundays 8:00 AM - 5:00 PM
**Must be available to work 1 weekend day consistently
LOCATIONS:
- Concord Campus - 1220 Diamond Way Suite #110 Concord, CA 94520
- Alameda Campus - 2203 Mariner Square Loop, Alameda CA 94501
CUSTOMER SERVICE BENEFITS:
- Starting base pay rate $20/hour. Hourly bonuses of +$1-$2/hour based on attendance and punctuality.
- Essential business status - Our work saves lives!
- Consistent work schedule
- Full and ongoing training provided
- Meaningful and rewarding work, saving and positively impacting thousands of families lives
- Direct deposit, paid sick leave, health benefits, discounted services in AquaTech, etc.
CUSTOMER SERVICE QUALIFICATIONS:
- High school graduate
- Proven, successful management or leadership experience (1+ years)
- Previous customer service experience (1+ years)
- Excellent communication and interpersonal skills; ability to relate well to diverse groups; excellent listening & problem solving skills
- Tech savvy - can learn new technology quickly and easily
CUSTOMER SERVICE RESPONSIBILITIES & DUTIES:
- Maintain transparent communication; Appropriately communicate company information through management meetings, one-on-one meetings, and appropriate email and company blessed channels of communication.
- Attract potential customers by answering questions about AquaTech offerings.
- Assist customers by creating accounts, modifying existing accounts or updating account information.
- Resolve problems by clarifying customer complaints, determining cause of the problem and finding the best solution to solve the problem.
- Update customers on lesson progress, goal achievements and graduations.
Thank you for your interest in Customer Service at AquaTech Swim!
Company Description
Apply directly at: aquatechswimjobs.com