Job Description

POSITION SUMMARY:

The Accounts Receivable Associate is responsible for …

KEY RESPONSIBILITIES:

• Communicates via phone conversations, email and letters with customers concerning status of invoice payments.
• Follows up on collection calls with customers (external and internal).
• Works with customers and field operations in a proactive manner to resolve discrepancies.
• Resolves all overdue account balances.
• Performs day-to-day activities that ensure effective account management of assigned collection accounts.
• Reviews open A/R for all assigned accounts and prioritize collection activities to maximize cash collections.
• Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues.
• Establishes strong working relationships with field team to support collections efforts.
• Monitors changes in customer financial status and payment patterns.
• Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information.
• Reviews assigned accounts to maintain accuracy.
• Reviews account status using current and historical invoicing and payment activity analysis.
• Communicates to cash operations regarding cash application specialist to research and reconciles misapplied or payment issues.
• Ability to develop and maintain a positive working relationship with others.
• Supports and participates in the Company's quality standards with a continuous focus on customer service.
• Performs other duties as assigned or requested.

KNOWLEDGE/SKILLS & ABILITIES:

• High level of organizational skills, integrity and accuracy.
• Strong communication skills both written and verbal.
• Strong attention to detail, analytical and problem solving skills.
• Good interpersonal skills working with internal and external customers.
• Demonstrated excellent customer service skills.
• Proficient in Microsoft Office Suite (Word and Excel).
• Knowledge of Oracle.
• The ability to prioritize workload and meet tight deadlines.
• Must be a self-starter, able to work independently as well as be part of a team.

EDUCATION:

• A High school diploma or equivalent is required.

EXPERIENCE:

• Two plus years of credit and collections experience is preferred but not required.
• Oracle Cloud Financial application preferred.

Company Description

About Aramark Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc.Learn more at www.aramark.com or connect with us on Facebook and Twitter. Aramark is an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, and veteran or disability status.