Job Description

OUR COMPANY IS SEEKING AN ENHANCED CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR FAST-PACED, HIGH ENERGY, GROWING COMPANY. WE ARE PROUD OF OUR TRADITION OF SUCCESS IN THE TELECOM INDUSTRY. COME JOIN OUR TEAM OF HARD-WORKING, TALENTED PROFESSIONALS!

JOB SUMMARY:

• Perform Sales functions for existing Combined customers' as well as prospects. Agent may need to review benefits of customers existing coverage and to answer any service and claims questions customers may have.
• Perform Sales function and product needs analysis for marketing campaign.
• Provide an annual review of existing products as well as needs analysis for existing customers in areas with no field agent presence.
• Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function if needed.
• Provide information, and or problem solving techniques for customers' existing products.

SKILLS/EXPERIENCE:

• Good communication and Interpersonal skills
• Ability to multi-task, talking with customers
• Effective listening skills
• Problem solving
• Business sense
• Professional demeanor
• Outgoing and engaging conversation skills
• High School or equivalent required
• Multiple Language skill a plus

Persons with Experience in the following areas should apply: Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk

Company Description

Arc Management Group focuses on providing new customer acquisition and retention campaigns across major industries like telecommunications. The marketplace is highly competitive, and customers tune out most messages. Our sales methods connect brands with purchase-ready customers and drive higher conversion rates than any other marketing program. When you join Arc Management Group, you’ll have unprecedented access to leaders, executives, and mentors who are deeply invested in your success. You can learn firsthand from their successful sales careers and put these techniques to work for yourself.