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Employment Specialist I

TracFone Wireless

Employment Specialist I

Miami, FL +1 location
Full Time
Paid
  • Responsibilities

    WHO WE ARE:

     

    • RECOGNIZED LEADER: Rated #1 Prepaid Wireless Provider in the U.S.
    • TECHNOLOGY DRIVEN: Opportunity to work with state-of-the-art technology.
    • TEAMWORK:A supportive team environment that thrives on innovation.
    • CULTURE: An entrepreneurial focus, where ownership and ingenuity are expected.
    • BENEFITS: Excellent health benefits, Matching 401K, and education reimbursement.
    • COMPANY VALUES: TRAC values fosters a work environment of: Trust, Respect, Accountability and Collaboration.

     

     COVID-19: CANDIDATES SELECTED FOR POTENTIAL HIRE MUST BE FULLY VACCINATED AGAINST COVID-19 PRIOR TO EMPLOYMENT.

     

    WHAT YOU WILL DO:

      

    This role will serve as a thought leader within the organization, educating relevant teams on the compliance space within the telecom industry. Create and deploy best practices in advertising compliance across the marketing organization. This role will lead the creation of guidelines, streamlines processes, training, systems and tools to ensure the adoption of guidelines throughout the marketing organization.  Develop a control system of the legal guidelines evaluating the process/efficiencies within the different areas and provide improvements as needed. 

     

    • Performs research on regulatory matters of telecom and incorporates these into best practices for our brands, as well as competitors
    • Lead existing as well as new staff trainings on current and new brand guidelines and compliance considerations.
    • Ensure all employees are educated on the latest regulations and processes.
    • Resolve employee concerns about legal compliance.
    • Streamlining marketing messaging as it relates to each brand and compliance guidelines.
    • Ensure creative and process alignment between Marketing, Operations and Legal Departments.
    • Ensure all advertising, customer and prospect communications and promotional messaging is accurate, consistent and kept in compliance for all brands across 360° consumer facing marketing vehicles, including offline and online materials.
    • Lead all Project Management Office activities for compliance.
    • Assigned duties as needed; presentations, status reports, coordinate video meetings.

     

     

    Required Skills Required Experience

    • Bachelor’s Degree in business, legal or related discipline or comparable experience
    • Minimum 5+ years in business, business law, compliance and/or contract review
    • Prior experience in the CPG/FMCG, telecommunication, and/or retail marketing preferred
    •  Strong compliance and legal knowledge within telecommunications preferred
    • Detailed oriented, must always make sure all legal and compliance requirements are met
    • Basic knowledge of all brand guidelines
    • Knowledge of cell phone industry and competitive landscape are a significant plus. 
    • Understanding of the marketing environment related specifically to the Telecom, Retail and/or CPG.
    • Knowledge of the overall business, the category dynamics and all legal matters these entail
  • Qualifications
      • Utilize strategies such as job development, job search/matching, employer education, task analysis and advocacy to help secure employment for people with intellectual and developmental disabilities
        • Coach people on their job site to support them in skill mastery, building professional social skills, and ensure employer/employee satisfaction
        • Monitor job performance and job-related skills; evaluate peoples’ skills, set realistic goals, coach people as they work toward goals related to work skill development, and reevaluate goals as progress is made
        • Retain a flexible working schedule to ensure people receive the best service possible
        • Maintain through, accurate, up-to-date records, billable service notes and Arc Job Path documentation
        • Be an culturally-competent, tactful mentor and advocate for people with disabilities
        • Excellent verbal and written communication skills
        • Ability to manage multiple priorities while maintaining effective levels of consumer service
        • Ability to stay calm and level-headed under pressure and still perform well
        • Must demonstrate good judgment, independent decision making and knowledge of community resources
        • Ability to foster teamwork between all team members via open communication, sharing of responsibilities, and a positive, constructive attitude.
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    LICENSURE/CERTIFICATION

    • Valid NYS driver’s license required. Must have access to timely and reliable transportation to transport self and participants.
    • Must maintain current required certifications as designated by the agency

    OTHER SKILLS/KNOWLEDGE/EXPERIENCE

    • Excellent verbal and written communication skills
    • Ability to manage multiple priorities while maintaining effective levels of consumer service
    • Ability to stay calm and level-headed under pressure and still perform well
    • Must demonstrate good judgment, independent decision making and knowledge of community resources
    • Ability to foster teamwork between all team members via open communication, sharing of responsibilities, and a positive, constructive attitude.
    • Must be able to coach and mentor others with sensitivity, objectivity and tact
  • Locations
    Miami, FL • Doral, FL