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Office Coordinator

Arcadia Home Care & Staffing

Office Coordinator

Lancaster, PA
Full Time
Paid
  • Responsibilities

    Job Description

    OFFICE COORDINATOR, HOMECARE- FULL-TIME, GREAT OPPORTUNITY

    ARCADIA HOMECARE & STAFFING IS HIRING A OFFICE COORDINATOR TO MANAGE THE FIELD STAFF SCHEDULES FOR HOME CARE AND STAFFING IN THE LANCASTER PA AREA. M-F 8A-5P

    RESPONSIBILITIES INCLUDE:

    • Keeps a list of referrals each day, sends initial authorizations to Admissions and provides all required documentation.
    • Monitors the entry of reauthorizations and enters terminations.
    • Provides thorough, complete follow-through on escalated client complaints.
    • Investigates and then suggests best possible resolution for theft claims from clients.
    • Files APS Reports and follows up with agency; handles related employee issues as appropriate.
    • Reaches out to referral source or client directly with each client transfer.
    • Responds to and resolves all service complaints filed with the state or state agencies and submits to Agency Director for approval

    HERE ARE SOME OF THE BENEFITS OF WORKING FOR ARCADIA HEALTHCARE:

    • Health, Dental, Vision, 401k Benefits
    • PTO accrual, Holiday Pay & Sick Days
    • Weekly pay & direct deposit
    • Continuing Education Tuition Reimbursement.
    • Career stability.
    • Biweekly pay & direct deposit.

    REQUIREMENTS:

    • HS Diploma mandatory -- Associates or Bachelor Degree preferred or equivalent in experience
    • Must have excellent communication skills
    • Must be eager to contact employees to fill open shifts
    • Must be able to excel in a fast-paced environment
    • Must have knowledge of computer systems
    • Previous experience working in scheduling or staffing is a must -- home care or facility care experience preferred.
    • Must have valid driver's license and be able to travel to company locations

    We are reviewing resumes and interviewing daily. Come see what we're all about at Arcadia!

    Company Description

    Arcadia is a national provider of home health care staffing with over 35 years of experience and dedication to enhancing quality of life. We are proud of our compassionate home care designed to help people stay at home and healthier longer. We also offer health care staffing services to a wide range of facilities when care outside the home is needed.