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Multi-Unit Supervisor

Arch Fellow North LLC

Multi-Unit Supervisor

McAlester, OK
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    We are looking for Experienced, High Energy, Enthusiastic and Results-Driven Multiple Restaurant Supervisors. Your expertise must include:

    · Recruiting and developing top talent

    · Meeting and exceeding Profit and Sales Targets

    • Ability to deliver an outstanding customer experience- internally and externally
    • Great decision-making skills: Able to ask questions and take quick, concise action
    • A team player and servant leader
    • Accept 100% accountability without excuses
    • Sense of Urgency

    The Multi Unit Leader/Supervisor has the following core responsibilities

    • Developing internal succession plan and a deep bench of managers at all levels of store operations by developing store and shift managers and the ability to identify “raw” talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
    • Developing and coaching an understanding of McDonald's Operations and System Standards and driving recruitment of high-potential internal and external talent.
    • Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
    • Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
    • Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
    • Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high-quality kitchen operations ensuring a commitment to McDonald's operational policies and procedures.
    • Leading store management development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
    • Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
    • Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
    • Fostering and growing strong community connections within each restaurant neighborhood by leading store managers to develop brand ambassadors and maximizing McDonald's community-based programs.

    About You (minimum requirements)

    • Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
    • Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
    • Highly organized, able to multi-task, and easily adapts and respond to change.
    • 2+ years of experience in both front of house and back of house/kitchen operation management.
    • Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities and move quickly to improve performance.
    • Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
    • 5+ years of prior restaurant experience with 3+ years of multi-unit management.
    • Proficient computer skills in the Microsoft Office suite.
    • Personal characteristics reflective of McDonald's core values and: high-energy, action oriented, self-motivated, positive, and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.

    Benefits

    • Health insurance
    • Paid time off
    • Dental insurance
    • Vision insurance
    • Flexible schedule
    • Tuition reimbursement
    • 401(k) matching

    Company Description

    Archfellow is a high performing McDonald's LLC. We own and operate 28 McDonald's restaurants with an intense focus on Excellence in Operations, People Development and Community Involvement.

    Company Description

    Archfellow is a high performing McDonald's LLC. We own and operate 28 McDonald's restaurants with an intense focus on Excellence in Operations, People Development and Community Involvement.