Job Description
Job Description
We are looking for Experienced, High Energy, Enthusiastic and Results-Driven Multiple Restaurant Supervisors. Your expertise must include:
· Recruiting and developing top talent
· Meeting and exceeding Profit and Sales Targets
- Ability to deliver an outstanding customer experience- internally and externally
- Great decision-making skills: Able to ask questions and take quick, concise action
- A team player and servant leader
- Accept 100% accountability without excuses
- Sense of Urgency
The Multi Unit Leader/Supervisor has the following core responsibilities
- Developing internal succession plan and a deep bench of managers at all levels of store operations by developing store and shift managers and the ability to identify “raw” talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
- Developing and coaching an understanding of McDonald's Operations and System Standards and driving recruitment of high-potential internal and external talent.
- Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
- Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
- Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
- Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high-quality kitchen operations ensuring a commitment to McDonald's operational policies and procedures.
- Leading store management development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
- Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
- Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
- Fostering and growing strong community connections within each restaurant neighborhood by leading store managers to develop brand ambassadors and maximizing McDonald's community-based programs.
About You (minimum requirements)
- Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
- Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
- Highly organized, able to multi-task, and easily adapts and respond to change.
- 2+ years of experience in both front of house and back of house/kitchen operation management.
- Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities and move quickly to improve performance.
- Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
- 5+ years of prior restaurant experience with 3+ years of multi-unit management.
- Proficient computer skills in the Microsoft Office suite.
- Personal characteristics reflective of McDonald's core values and: high-energy, action oriented, self-motivated, positive, and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
Benefits
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- Flexible schedule
- Tuition reimbursement
- 401(k) matching
Company Description
Archfellow is a high performing McDonald's LLC. We own and operate 28 McDonald's restaurants with an intense focus on Excellence in Operations, People Development and Community Involvement.
Company Description
Archfellow is a high performing McDonald's LLC. We own and operate 28 McDonald's restaurants with an intense focus on Excellence in Operations, People Development and Community Involvement.