Benefits:

Flexible schedule

Opportunity for advancement

Training & development

We are Archadeck Outdoor Living, Central Iowa's and North America’s leading designer and builder of outdoor living spaces such as decks, porches, sunrooms, hardscape patios and shade structures.

We seek an Office Assistant, preferably with previous administrative support experience. In this role, you would serve as an integral part of the operations team and assist in the various support activities critical to the success of our business…which ultimately is…happy clients, team members and ownership. We are looking for a highly motivated person with strong verbal and written communication skills, organizational skills and excellent customer service skills. Much like an airport needs air traffic controllers, we need you!

RESPONSIBILITIES

Support and assist the Archadeck team with various administrative and customer support activities of the business

Assist with prospect and client inquiries and communicate with team members, clients, building officials, and suppliers regarding project information

Enter and maintain prospect and client project tracking data in the Archadeck CRM system and other technology applications as appropriate

Manage tasks and reminders for projects in a timely fashion and maintain client job folders as appropriate

Follow up on any client/vendor collection or payment issues and communicate with the Business Owner as appropriate

Assist in achieving high customer satisfaction levels via timely communication with prospects and clients

Assist in digital marketing support, including web site and social media content management

Adhere to all company policies, procedures, and business ethics codes

QUALIFICATIONS

2 years-plus experience working as a member of high-performance teams

Independent work ethic and professional, positive attitude

Ability to organize and manage multiple priorities

Strong customer service orientation

Strong reading, writing, math, and interpersonal communication skills

Desire to learn and innovate with regard to products, methods, and processes

Experience and proficiency with Microsoft Office applications (Word, Excel, PowerPoint etc.); Google apps, including YouTube; social media apps; and various web technologies is required. Familiarity with QuickBooks would be a plus.

WORK ENVIRONMENT

This is a part-time position, with hours varying from 10 – 25 per week, depending on seasonal demand

Our office space in Urbandale would be the primary work location, though could be open to some “work-from-home” accommodations

Flexible scheduling, to mutual benefit

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Archadeck Corporate.