We are Archadeck Outdoor Living, North America’s leading designer and builder of outdoor living spaces such as decks, porches, sunrooms, hardscape patios and shade structures.

We seek an Office Manager professional with previous administrative support experience. As an Office Manager, you will serve as an integral part of the operations team and will assist the Business Owner in the day-to-day duties critical to the success of this results-driven and goals oriented company. You are a highly motivated person with strong verbal and written communication skills, organizational skills, excellent customer service skills and the ability to follow our documented processes.

RESPONSIBILITIES

Support and assist the Business Owner with the administrative and customer support activities of the business

Communicate with office team members, clients, building officials, and suppliers to convey any pertinent information

Enter and maintain client data, financial information, vendor information, and crew assignments in our CRM, accounting and other technology applications as appropriate

Manage tasks and reminders for every office project in a timely fashion and maintain client job folders as appropriate

Assist in the development and implementation of company marketing & business plans per the guidance of the Business Owner

Assist in the resolution of any client questions and/or complaints with customer satisfaction in a timely manner

Assist with answering calls to ensure the vast majority of client inquiries are met with immediate service

Act as first point of contact for new client inquiries and collect information about their project

Adhere to all company policies, procedures, and business ethics codes

QUALIFICATIONS

2 years minimum experience working as a member of high-performance teams

Independent work ethic and professional positive attitude

Ability to organize and manage multiple priorities and to work in a fast-paced environment

Ability to meet deadlines and manage budgets

Strong attention to detail and commitment to superior customer service

Strong reading, writing, arithmetic, interpersonal communication skills

Ability to learn quickly and adapt to new technologies/environments/situations

Desire to constantly learn and innovate with regard to products, methods, and processes

Experience and proficiency with Microsoft Office applications (Word, Excel, etc.), Quickbooks, Google Apps, and various web technologies is required

Note: While position will allow candidate to work from home on a daily basis, there will be required weekly and periodic in person check-in meetings with business owner. Candidate must live in the Indianapolis area to qualify for this position.

PAY RANGE: Part-Time Position (20-30 hrs per week) at $14-$19 per hour depending on experience.