Area Chief Engineer - M&R Hotel Management, NY

Hilton Garden Inn Times Square South

Area Chief Engineer - M&R Hotel Management, NY

New York, NY
Full Time
Paid
  • Responsibilities

    Area Chief Engineer at Hilton Garden Inn & Hotel Alameda

    SUMMARY:

    Area Chief Engineer is the senior technical resource for engineering operations, responsible for advanced repairs, mentoring staff, managing vendors, and ensuring property-wide safety and compliance at the assigned hotels.

    Key Responsibilities

    • Lead diagnosis and repair of complex HVAC, plumbing, electrical, and building control systems.
    • Manage work orders and delegate assignments to Line Engineer I, II and Supervisor.
    • Serve as Engineer-on-Duty and lead rounds, inspections, and shift reporting.
    • Coordinate with outside contractors and vendors on large projects or specialized repairs.
    • Maintain current knowledge of applicable federal, state, and local building codes and regulations.
    • Use preventive maintenance systems and software to track asset condition and repair schedules according to Brand and M&R Standards.
    • Oversee maintenance inventory and order supplies as needed.
    • Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.
    • Train and mentor fellow team members by sharing technical knowledge and hands-on skills.
    • Independently troubleshoot maintenance issues, identify root causes, and implement high-quality repair solutions.
    • Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.
    • Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.
    • Safeguard assigned tool pouch and equipment in accordance with engineering department standards.
    • Monitor facility systems and respond to malfunctions or emergencies in a timely, effective manner.
    • Maintain operational knowledge of fire sprinkler and emergency power systems; support safety and emergency protocols.
    • Identify opportunities for energy savings and submit recommendations to management.
    • Respond to building emergencies and act quickly to protect guests, staff, and assets.
    • Restore systems to normal operations efficiently after disruptions or emergency incidents.
    • Comply with all departmental safety procedures and support an accident-free work environment.
    • Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.
    • Record and interpret meter readings, pressure gauges, and monitoring systems as assigned.
    • Log daily activities, work orders, and shift issues to support effective team communication.
    • Maintain cleanliness and organization in all engineering and maintenance work areas.
    • Delegate additional assignments to engineering team to maintain property operations at highest level.
    • Communicate with engineering team regarding work status, required materials, and delayed tasks.
    • Follow up on back-ordered parts or supplies to ensure timely project completion.
    • Reference and ensure entire engineering team adhere to company Standard Operating Procedures (SOPs) as part of daily operations.
    • Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.

    Qualifications

    • High school diploma or GED required;
    • HVAC and EPA certification required with Electrical or plumbing trades a plus
    • 4–6 years of hands-on facilities maintenance experience, including at least 3 years in a supervisory or lead technician capacity.
    • Universal EPA (CFC) certification required; other trade certifications preferred.
    • Strong knowledge of MEP systems, building automation, and guest service standards.
    • Able to lift 50 lbs, operate lifts, and work at heights up to 50 feet.
    • Strong leadership, documentation, and troubleshooting abilities.