Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Area Manager – Multi-Unit Operations-Dulles & Reston-Herndon

Do you love leading teams, driving results, building community relationships, and creating memorable guest experiences? We are seeking an experienced and motivated Area Manager to oversee our Nothing Bundt Cakes bakeries in Dulles and Reston-Herndon.

This is a hands-on, operations-heavy leadership role ideal for someone who thrives in a fast-paced environment and can balance team leadership, operational excellence, sales growth, and business development.

What You Will Do

Lead day-to-day operations across two bakery locations

Recruit, coach, and develop bakery leadership teams

Drive sales growth and profitability

Ensure exceptional guest experiences and brand consistency

Monitor labor, inventory, scheduling, and operational KPIs

Build community partnerships and develop corporate relationships

Identify new business opportunities including catering and corporate gifting

Support local marketing efforts and social media initiatives

Maintain food safety, cleanliness, and operational standards

Reports To

Owner / Franchise Operator

Location

Oversees operations for:

Nothing Bundt Cakes – Dulles

Nothing Bundt Cakes – Reston-Herndon

Position Summary

The Area Manager is responsible for leading and overseeing the operational performance, profitability, team development, and guest experience across two Nothing Bundt Cakes bakery locations: Dulles and Reston-Herndon. This role ensures each bakery consistently delivers an exceptional guest experience while maintaining brand standards, operational excellence, and a positive team culture.

This position is intentionally operations-heavy and requires a hands-on leader who can balance daily operational execution with strategic growth initiatives. The Area Manager serves as a leader, coach, and business driver, partnering with bakery managers and team members to improve efficiencies, increase sales, develop teams, and expand community and corporate relationships.

Essential Responsibilities

Leadership & Team Development

Recruit, hire, train, and develop bakery management teams

Coach and mentor Bakery Managers and shift leaders

Build a culture centered on accountability, teamwork, guest service, and operational excellence

Conduct performance evaluations and provide ongoing feedback

Support employee engagement and retention initiatives

Address employee relations issues and performance concerns as needed

Operations Management

Ensure both bakeries maintain Nothing Bundt Cakes brand standards

Monitor daily operations and resolve operational challenges proactively

Oversee staffing levels and scheduling to support business needs

Ensure compliance with food safety, sanitation, and health regulations

Conduct regular bakery visits and operational audits

Ensure inventory, ordering, and waste controls are maintained

Financial Performance

Drive sales and profitability across both locations

Monitor labor, food costs, and controllable expenses

Analyze Key Performance Indicators (KPIs) and identify opportunities for improvement

Create action plans to achieve financial and operational goals

Review and manage Profit and Loss (P&L) performance

Guest Experience, Sales & Business Development

Ensure an exceptional and consistent guest experience

Address escalated guest concerns promptly and professionally

Lead local marketing initiatives and community partnerships

Develop relationships with corporate clients, schools, nonprofits, and local organizations

Drive business development efforts and identify opportunities for new revenue streams

Build and grow catering, corporate gifting, and community sales opportunities

Support and oversee social media efforts and local brand awareness initiatives

Use strong sales leadership to drive growth across both bakery locations

Qualifications

3–5+ years of multi-unit retail, restaurant, hospitality, or food service management experience preferred

Previous experience leading multiple locations strongly preferred

Demonstrated success managing teams and driving results

Strong leadership, communication, and organizational skills

Ability to analyze business metrics and make operational decisions

Experience with staffing, scheduling, budgeting, and performance management

Comfortable working in a fast-paced, guest-focused environment

Valid driver’s license and reliable transportation required

Skills & Competencies

Leadership and team coaching

Strong sales and business development skills

Marketing and community outreach experience

Social media knowledge and local brand-building experience

Business and financial acumen

Problem-solving and decision-making

Operational planning

Relationship building

Conflict resolution

Time management and organization

Adaptability and flexibility

Physical Requirements

Ability to stand and walk for extended periods

Ability to lift up to 50 pounds occasionally

Ability to travel regularly between bakery locations

Ability to work occasional evenings, weekends, and holidays as business needs require

Compensation

Competitive salary based on experience plus performance incentives/bonus opportunities

Additional benefits include:

Employer-assisted medical insurance eligibility after 90 days of employment

401(k) investment program eligibility after 90 days of employment

Employee discounts

Opportunity for advancement

Paid time off

Training & development

You Are A Perfect Fit If

You are an experienced multi-site leader who thrives on variety and enjoys the challenge of managing operations across different locations

You have reliable transportation and a valid driver's license, understanding the importance of being present where you're needed most

You're comfortable adapting your leadership style to different teams while maintaining consistent standards and expectations

You excel at time management and prioritization, knowing how to allocate your attention effectively across multiple sites

You're energized by travel between locations and see it as an opportunity to build relationships and ensure excellence everywhere you go

You enjoy building relationships, driving performance, and creating memorable guest experiences while embodying the warmth and joy of the Nothing Bundt Cakes brand

Why Join Us?

We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported. Our mission is to bring joy to every celebration through handcrafted excellence, and we're looking for a leader who shares our passion for people, excellence, and creating a warm, welcoming culture.

If you're excited about the challenge of multi-site leadership and want to make a meaningful impact across our bakery family, we want to hear from you! Apply now and tell us about your multi-site experience and what makes you perfect for this unique leadership role.

We are an equal opportunity employer.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

California Applicant Privacy Policy