Area Manager Operations and Quality Control
Benefits:
Bonus based on performance
Company car
Paid time off
Competitive salary
Free uniforms
Training & development
Job Title: Area Manager – Operations and Quality Control
Company: Office Pride Commercial Cleaning Services Location: Office Pride Richmond/Sandston Compensation: $55k - $60k base salary plus a performance-based bonus program (Managers boost their annual earnings by an additional $5,000–$12,000 through a performance-driven structure, combining KPI bonuses—focused on budgets, quality and retention—with commission-based revenue growth. Your results directly drive your earning potential.) Employment Type: Full-time (Evenings, weekends, early mornings and holidays as required)
About the Role
We are a growing commercial cleaning company looking for a reliable, hands-on Area Manager with an unyielding work ethic to lead our operations. This is a field-based role—not a desk job—requiring you to actively inspect sites, train staff, and ensure exceptional quality every night. We need a leader who isn't afraid to get their hands dirty to get the job done. This role requires a dedicated professional willing to work a flexible schedule—including evenings, weekends, and early mornings—to meet high-quality standards and workload.
Key Responsibilities
Team Leadership: Supervise, train, and mentor a diverse team of cleaning professionals across multiple locations.
Quality Control: Conduct regular site inspections to ensure all facilities meet or exceed our strict cleanliness standards.
Accountability: Manage employee schedules, monitor attendance, and resolve staffing shortages immediately by reallocating personnel or performing cleaning tasks yourself if necessary.
Client Relations: Serve as the primary point of contact for property managers to resolve complaints and ensure total customer satisfaction.
Operational Efficiency: Monitor inventory levels, maintain equipment, and manage labor budgets to ensure profitable operations.
What We’re Looking For
Experience: 2–5 years of supervisory experience in janitorial services, hospitality, or facility management.
Hands-on Mentality: A willingness to "get in the trenches" and help the team when needed.
Problem-Solving: Proven ability to handle emergencies (no-shows, equipment failure) without constant supervision.
Attention to Detail: An eagle eye for cleanliness and safety hazards.
Requirements: A valid driver's license, reliable transportation, and the ability to pass a comprehensive background check.
Benefits
Weekly Pay
Paid Time Off
Paid Holidays
Use of Company Vehicle
Cell Phone Stipend
KPI bonuses
Commission’s (upselling services)
Christmas Bonus
You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.