Benefits:

Competitive salary

Employee discounts

Flexible schedule

Paid time off

JOB SUMMARY

As the Area Manager at Utah's Best Vacation Rentals, you will play a crucial role in overseeing and managing properties within Washington County. Your primary responsibility will be to ensure that these properties are meticulously maintained, impeccably cleaned by housekeeping, and consistently inspected to meet the highest standards of guest satisfaction. You will collaborate closely with property owners, housekeeping teams, and various departments to ensure seamless operations and exceptional guest experiences across your portfolio of properties.

DUTIES AND RESPONSIBILITIES

Manage a portfolio of properties, ensuring adherence to quality and service standards.

Conduct regular property inspections for maintenance, cleanliness, and guideline compliance.

Recruit and collaborate with housekeepers and inspectors to address concerns and meet company expectations.

Oversee and coordinate housekeeping operations to ensure thorough and timely cleaning.

Monitor housekeeping schedules, staffing, and performance for efficiency.

Order and maintain in-office inventory for housekeeping and for guests.

Collaborate with maintenance teams for timely repairs and preventive maintenance.

Prioritize guest satisfaction by promptly addressing property-related issues and feedback.

Analyze data, stay updated on regulations, and generate reports on property performance.

JOB REQUIREMENTS

Deliver empathetic customer service.

Effectively manage time, priorities, and tasks.

Thrive in a fast-paced, high-stress environment.

Apply critical thinking skills and project management skills.

Excel in negotiation and persuasion.

Display strong computer skills.

Possess knowledge of MS Office, Escapia, BeHome, Guesty and/or similar vacation rental management software.

Exhibit excellent verbal and written communication skills.

Ensure regular and predictable attendance.

Report to work unimpaired.

EDUCATION AND EXPERIENCE

Minimum of 5-7 years of progressively responsible leadership experience in hospitality, property management, or a related industry.

Demonstrated experience in strategic planning and execution.

Previous experience in a senior management or executive role, such as Director of Operations or General Manager, is highly desirable.

Familiarity with industry-specific regulations, compliance standards, and best practices.

Experience in driving process optimization, efficiency improvements, and operational excellence.

Knowledge of emerging trends and technologies impacting the hospitality and property management industry.

WORKING CONDITIONS

Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit, stand, lift, bend, stoop, crawl and kneel. Occasionally reaching with hands and arms, climbing or balancing are required. May be asked to drive or travel by car, air or other transportation for business purposes. Must be able to lift and carry 30 pounds. Must be able to function effectively in a loud, fast-paced working environment. Must report to work unimpaired. Natural and regular stressors occur on the job.