Customer Service Representative (Part-time)

Arena Sports

Customer Service Representative (Part-time)

Issaquah, WA +3 locations
Part Time
Paid
  • Responsibilities

    Join our Customer Service Team!

    Fun and friendly environment

    Flexible and consistent hours

    Competitive wages

    Tip Pool

    Paid training

    Paid sick time

    401(k) with employer match (upon eligibility)

    Referral program

    Opportunity for advancement

    Fitness-casual dress code

    Employee discounts

    $19/month gym membership at Magnuson Athletic Club

    Job Summary

    Arena Sports Customer Service Representatives (aka Hosts) are vital to the success of our business. As the face of Arena Sports, they help give customers the best possible experience by providing exceptional service. That means they are knowledgeable in all aspects of our programs and enjoy interacting with others.

    Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they're doing it.

    Learn What a Customer Service Rep Does at Arena Sports

    Company Overview

    Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.

    Responsibilities

    Become well-versed in all Arena Sports offerings to provide outstanding customer service

    Collaborate with customers to answer questions and problem solve

    Effectively and professionally communicate with customers in person, on the phone, and by email

    Accurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms

    Serve food, beverages, and concessions (must obtain a Food Handlers and MAST permit)

    Help maintain a clean facility

    Qualifications

    Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers. They also:

    Build rapport with all customers and families

    Multi-task and manage time effectively

    Know how to have fun on the job!

    Previous customer service experience is preferred but not required.

  • Locations
    Issaquah, WA • Seattle, WA • Mill Creek, WA