Essential job functions/duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Review standard of care (SOC) patients seen or to be seen by providers who may qualify or be interested in participating in clinical trials.

• Answer phone calls, social-media leads i.e. Facebook and/or other inquiries and use web-based systems such as Subject Well, Patient Navigator and or sponsor provided portals to contact interested candidates.

• Obtain HIPAA consent and enter subject data in electronic clinical trial management system

• Evaluate participants through pre-screening and in-person interviews to ensure eligibility for the study.

• Monitor, maintain, and find new study for screen fail subjects and those who have completed a research study.

• Contact potential subjects as per direction of providers.

• Work alongside the Investigators, research nurses, research site managers, and clinical research coordinators to recruit new subjects into clinical trials and meet enrollment goals.

• Identify potential participants for research studies and ensure that they meet the requirements of the study.

• Evaluate patients from various recruitment channels for trial participation.

• Assist research professionals with basic administrative and clinical procedures.

• Provide all employees, research subjects, and interested candidates with an excellent service experience by consistently demonstrating professional decorum and knowledge of trials.

• Review and understand research protocols.

• Contact past and potential participants who have expressed interest in clinical trials to determine eligibility through pre-screening

• Participate in weekend or after-hours recruiting events alongside providers and share results with patients.

• Screen patient charts for actively enrolling studies.

• Communicate with participants and research team in a timely and professional manner.

• Discuss available clinical trials with patients and perform pre-screening to confirm study eligibility.

• Provide study specific information not limited to study investigational product, potential side effects, duration of the study, compensation, etc.

• Transfer pre-qualified candidates to research provider/investigator and delegated clinical research coordinator for final review and visit scheduling while ensuring transfer is successful.

• Schedule appointments for eligible participants to attend the study.

• Maintain accurate and complete participant records.

• Attend research meetings and provide updates on recruitment activities.

• Actively participate in the development of recruitment strategies.

• Maintain the company Research Board for actively enrolling studies. Actively review other informational documents and/or trial information portals.

Knowledge/Skills/Abilities Required

• Basic knowledge of medical terminology.
• Thorough understanding of the principles of GCP and biomedical research ethics.
• Thorough understanding of clinical research trials and their enrollment status and goals.
• Ability to work independently with minimal day-to-day supervision.
• Able to work well in a team.
• Ability to recruit for low to moderate complexity trials.
• Strong attention to detail and commitment to ensuring patient confidentiality.
• Ability to work in a fast-paced environment and multitask
• Experience with recruitment, data management and office administration is an advantage
• Strong interpersonal, communication, and customer service skills, both verbal and written.
• Must interact effectively with professional and administrative staff, potential and current research subjects.
• Strong organization and time-management skills.
• Advanced written and verbal communication skills.
• Advanced knowledge of Microsoft Excel, Word, and Outlook and computer navigation and typing skills.
• Previous clinical trial experience preferred.
• Fluent in Spanish and English preferred.

Supervisory responsibilities

• None

Work environment

Clinic setting

Physical demands

• Able to lift at least 15 lbs.
• Able to sit for long periods (at least 50%)
• Able to type and do computer work for long periods

Travel Requirements

• Some interoffice travel may be required with use of company vehicle or mileage reimbursement
• High School Diploma or GED Required
• Associate degree is preferred
• Bachelor’s Degree in healthcare, biosciences, or other related field preferred
• Master’s Degree in healthcare, biosciences, or other related field preferred
• Good Clinical Practice (GCP) certification required

Education, credentials, and/or trainings required

Work authorization/security clearance requirements

Must have valid documentation and authorization to work in the U.S.

Affirmative Action/EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other responsibilities may be communicated directly by the reporting manager/supervisor. Duties, responsibilities, and activities may change at any time with or without notice.