Job Description

Independently owned and operated, non-medical home care agency seeks full-time Client Care and Staffing Coordinator. The Client Care and Staffing Coordinator is a salaried and full time position and is responsible for the implementation of schedules, coordinated staffing and continuity of care to best meet the needs of the clients and their families.

Essential Functions:

*Organize work schedules for employees by matching caregiver qualifications to clients specific needs

*Maintain communications with clients to ensure satisfaction and determine if expectations are being met

*Design a care plan and ensure care plans are followed

*Conduct in home consultations at the start of care

*Conduct interviews with client-caregivers before the start of care

*Conduct home visits on an as needed basis

*Process via computer, the data necessary to initiate accurate payroll and billing processes

Schedule and Staffing:

*Ensure appropriate staff is available for all shifts

*Assess upcoming staffing needs and evaluate and assign caregiver with proper skills

*Arrange and organized weekend on-call staffing rotation

Recruiting/Interviewing/Hiring:

*Monitor, manage and maintain pool of qualified caregivers

*Screen, interview, and test all applicants and make initial hiring decisions

*Ensure proper skills for future client needs

*Ensure hiring paperwork is handled and processed according to policy

Referral Maintenance:

*Establish and maintain essential goodwill relationships with all referral sources within the community

Qualifications:

*Administrative experience required.

*Scheduling and staffing experience preferred

*Must possess above average human relations, customer service and organizational skills

*Must be able to work under time pressure and manage multiple demands simultaneously

*Excellent telephone etiquette and communication skills are a must

Benefits:

*Paid vacation plus holidays

*Worker's Compensation

*Unemployment Insurance

*Family and Medical Leave

Salary plus Incentive Compensation Pay-Based Upon Experience

Job Type: Full-time

Company Description

Licensed Personal Services Agency. Around The Clock Care provides non-medical attendant care to aging adults in homes, facilities and hospitals.