OUR PURPOSE:

Arrive Health (formerly RxRevu) is on a mission to disrupt our broken healthcare system and clear the way for better health. We are a healthcare technology company that truly believes people should not have to choose between managing their health and meeting their basic needs, which is why we are committed to doing the work needed to bridge technology gaps within healthcare systems in order to deliver clear, accurate information at the point of care.

We improve access to the most affordable, quality care by delivering patient-specific cost and coverage data to providers, care teams, and patients. Collaborating with premier health systems, pharmacy benefit managers, payers, and healthcare IT vendors, Arrive Health is clearing the way for better health by reducing friction in care workflows and enabling meaningful conversations about access to care.

THE PLATFORM:

Our technology solutions invite proactive conversations between patients, providers, and care teams. We deliver accurate medical and pharmacy cost and coverage data to integrated workflows to improve patient access to affordable, convenient treatment. Through intuitive technology and reliable insights, we’re helping physicians arrive at the best possible option for patients — one that is effective, accessible, and affordable. Arrive Health has a successful track record of helping millions of patients get the care they need at prices they can afford.

AS A MEMBER OF OUR INCREDIBLE TEAM, HERE IS WHAT YOU’LL DO:

The Vice President of Clinical and Client Programs will be a key contributor in driving Arrive Health’s next stage of rapid growth. The Vice President, Clinical & Client Programs will work with key stakeholders tounderstand, define, and communicate business requirements to the Arrive Health Product andEngineering Teams to enhance, develop, and deliver market ready solutions. Bringing a thoroughunderstanding of medication order workflows, from provider order entry through pharmacy adjudicationand fulfillment, this role will inform product strategy, assess customer usability, and provide a feedbackloop the Commercial and Product teams to enhance and optimize the Arrive Health suite of solutions.

This role will direct the Customer Success team fostering an engaging and rewarding team environmentfor Client Success, Strategic Account, and Provider Engagement team members. This role will alsocontinue to cultivate clinical subject matter forums and professional development opportunities for clinicalpharmacy and nursing staff.

AMONG OTHER THINGS, HERE’S WHAT YOU’LL DO IN THIS ROLE:

• Support the overall health system, payer, and EHR client activities with a primary responsibility to ensure timely product and enhancement implementations, thorough training and engagement plans, prompt resolution to issues, delivery of performance reports, and proactive quarterly business reviews.
• Develop value infrastructure including comparative performance reporting on alternative quality, alternative optimization opportunities, and customer adoption and switch rates.
• Support business functions by providing in-depth knowledge of pharmacy and prescriber workflows, products, business processes, and data definitions.
• Collaborate with product strategy to identify industry trends blocking business partnerships and communicates enhancement requests for technical vetting and prioritization.
• Build strong, lasting customer partnerships to maximize the value of our products and services and grow the value of our business.
• Contact and visit customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.
• Develop the Customer Success Team, manage performance, as well as team activities to ensure alignment with the needs of multiple internal and external stakeholders.
• Collaborate with the Senior Leadership Team and represent the Client Success, Engagement and Strategic Account teams at the leadership level.
• Establish a strategy for the Client Success, Engagement and Strategic Account teams and translate into tactical plans and success metrics.
• Foster culture that is engaging and professionally rewarding for team members while managing to established goals and objectives.  
• Inspire and influence at the company level, models the way for all employees, and drives a culture aligned to our values.
• Apply our mission and values in new ways to inspire and influence others.

IDEAL QUALIFICATIONS WE SEEK IN A CANDIDATE:

• 10+ years’ experience working in pharmacy utilization management and engagement
• 5+ years’ successfully leading and managing teams
• 3+ years’ experience practicing as a physician, clinician, or pharmacist.
• Demonstrated understanding of medication order workflows, from provider order entry through pharmacy adjudication and fulfillment
• Proven track record of achieving and exceeding growth targets
• Ability to contribute your voice to both strategy and tactics
• Proven relationship management skills and ability to manage large complex clients
• Excellent verbal and written communication skills
• Ability to travel domestically up to 30%

DIVERSE TEAMS BUILD BETTER PRODUCTS: At Arrive Health, we recognize that people come with a wealth of experience and talent beyond just the requirements of a job. If your experience is close to what you see listed here, please still consider applying as we are often recruiting for many positions and can work together to identify the correct role. Diversity of experience and skills, combined with our passion for healthcare, is what continues to drive us to innovate. We encourage people from all backgrounds to apply to our positions.

This is a full-time remote position, with the option of traveling to cowork in our Denver, CO headquarters a few times a year. The successful candidate must already have authorization to work in the United States. At this time, Arrive Health does not offer sponsorship. All candidate information will be held in confidence, and in accordance with EEOC guidelines.

PERKS AND BENEFITS: Our people are our most important asset, and we want to support our employees by offering a competitive and robust benefits package. We strive to be a preferred place and our perks and benefits include a variety of offerings tailored to support our amazing people in the most meaningful ways. 

• Medical insurance with 90% employer paid premiums for our employees.
• Vision and dental covered at 100%
• Health saving account with employer contribution and flexible spending accounts
• 401k with an employer match and company stock options
• Paid Leaves of absence, LTD and life insurance plans
• Paid maternity and paternity leaves at 100% 
• Inclusive paid time off policy
• 9 company holidays and 2 floating holidays
• 6 company disconnect days so all our employees can prioritize their mental health and wellbeing 
• Remote first company
• Denver office coworking space with company-paid parking
• Professional development reimbursement program
• Fitness reimbursement
• Home office setup
• Monthly snack box

ANTICIPATED HIRING RANGE FOR THIS POSITION:

$161,000 to $190,000 base salary