Job Description

Growing, dynamic recycling company located in Fontana, CA, has an immediate Customer Service Representative opening. 

Responsibilities include, but are not limited to:

• Manage assigned accounts
• Prepares reports as needed
• Answers calls as needed
• Ensuring accurate data entry for all customer information, contact and service needs
• Create literature and marketing materials as needed to promote brand and experience
• Providing clerical and administrative support to management and office
• Oversee new technology initiatives as it relates to marketing; auto-texting
• Collaborate with sales team, scale house and dispatch to execute excellence
• Communicate with customers in various ways, such as: via phone, via email, & constant contact
• When needed visit accounts (their facilities)
• Become an expert on our Onboarding process:
  • Introduction to customer. Create raving Fans!
  • Monitoring and liaison to new accounts
  • Pictures of the loads: take/ request
  • Prepare reports
• Assist sales process
• Assist with Street Customer
• Assist with new procedures that the Customer Service Department implements
• Assist and execute different projects

_The ideal candidate would possess the following: _

• 3 yrs. experience in Customer Service
• Bilingual highly desired
• Ability to work flexible hours
• Strong organizational skills
• Strong MS Office and Computer skills
• Quick learner and intelligent
• Team Player
• Ability to work weekends and holidays
• Effective communication and interpersonal skills
• The desire to do the job right every time

_Compensation Package: _

·       $17.50-20.50 per hour DOE

·       Health Benefits:  Medical, Dental, Vision, Life, 401k

·       3 days PTO

·       Accruable Vacation Time

·       Paid Holidays

Company Description

Arrow Staffing is a full service company- we have been in the staffing industry since 1972- we have experience recruiters that specialize in all Industries.