Job Description

RESPONSIBLE TO:

Director of Sales

POSITION SUMMARY:

The Territory Manager for Home Depot will contribute to the company sales objectives by increasing the turf only and product installation for Turf Distributors and Built Rite Construction. This individual will provide world class customer service to Home Depot associates, Home Depot Customers and contractors purchasing from Home Depot. This Territory Manager is expected to train Home Depot associates on our products, acquire new turf sales, acquire installation leads and develop a relationship with key Home Depot associates and customers.

GENERAL RESPONSIBILITIES:

I. Greets and interacts with customers

II. Consults with customers to understand their needs

III. Demonstrates and explains products, selecting and suggesting options suitable for the customer’s needs

IV. Answers customer’s questions about our product and installation

V. Assists customers with purchase decisions.

1. Meet sales goals and objectives as assigned by the Director of Sales

2. Develop and execute daily action plan

3. Follow up on sales activity to ensure customer satisfaction and client relationship development

4. Seek avenues to develop new client relationships

5. Maintain knowledge about all current products and services. Research local competitor’s products and cost points

6. Track and maintain all leads and accounts in CRM staying current on status

   1. Follow up on leads, contacts, referrals and established accounts with frequency

7. Self-generate leads and contacts by marketing through social media, craigslist, cold calls, etc.

8. Perform outgoing lead generation calls on a regular basis and track through CRM

9. Participate in marketing events i.e. trade shows, fairs and in-store events

10. Help maintain all in store displays, literature and samples

11. Conduct product/installation training for Home Depot associates, contractors and customers

12. Communicate with Store Managers and Department Heads

    1. Sales results
    2. Activities
    3. Upcoming events/opportunities

REQUIRED SKILLS/ABILITIES:

I. Excellent verbal communication skills.

II. Excellent active listening skills.

III. Excellent sales and customer service skills.

IV. Extensive knowledge of the Home Depot

V. Ability to anticipate customers’ needs.

VI. Ability to recommend merchandise to customers.

VII. Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)

VIII. Knowledge of successful lead generation (cold calling, social media, etc)

IX. Proven track record of providing first-rate customer service, focusing on the customer experience

X. Maintain a positive, up-beat, attitude

EDUCATION AND EXPERIENCE:

I. High school diploma or equivalent

II. Minimum of 3 years in sales, preferably in a big box store environment

PREFERRED QUALIFICATIONS:

I. Prior experience with Artificial Turf, Landscape, or flooring sales

II. Fluent in both English and Spanish

PHYSICAL REQUIREMENTS:

I. Prolonged periods of standing and walking throughout the retail space.

II. Must be able to lift up to 15 pounds at times

Company Description

We are a company that started with a young man and minimal funding to a $30,000,000 gross annual revenue and rapidly growing organization. We are a team-based company. It has taken a team to build this business where it is today, and it will take an even larger team to take us where we want to go. Seven years ago, we started with 1 location and now have over 54 locations nationwide, growing to 150 locations in the next 24 months. Our company has grown organically in the last 7 years due to our amazing customer service model. We build customer relationships and focus on filling the customer’s needs. By doing this our sales have exploded. Not everyone fits a rapidly paced growing company. If you want to maximize your potential and are willing to give every minute of your work day everything you have with no ego, keep reading and apply. At the end of the day this needs to be a WIN-WIN relationship. We know what we have to offer. Do you have what it takes?