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Training and Communications Specialist

Artlin Consulting

Training and Communications Specialist

National
Full Time
Paid
  • Responsibilities

    Position Overview:

    Artlin Consulting is seeking a Training and Communications Specialist to support data visualization efforts for the U.S. Department of Agriculture (USDA) Forest Service. Qualified candidates will have experience creating user guides, conducting training, and managing stakeholder communications.

    Position Responsibilities:

    • Create and update user guides to enable dashboard use by personnel at all levels of technical expertise
    • Provide dashboard training via webinars, workshops, and communications materials. Training will be for new users, refreshers for existing users, and group training on new or revised dashboards
    • Develop internal communications materials as directed by the client. This may include newsletters, briefing papers, PowerPoint presentations, recordings of training sessions, or other materials.
    • Familiarity with current Forest Service dashboards. Understand dashboard purpose, functionality, data sources, etc. in order to train users and communicate dashboard utility
    • Review backlog of upcoming dashboard enhancements, maintenance, and new requests
    • Work with dashboard creators to ensure overall consistency in style, design, and user experience
    • Conduct interviews to obtain information on desired and potential dashboard changes
    • Participate in stakeholder interviews to understand who uses the data and how the data is used
    • Identify communications opportunities and follow established and ad hoc governance processes to coordinate technical and business dashboard requests

    Required Education/Experience/Skills: 

    • Undergraduate Degree in a Management or Technical Discipline from an accredited institution or equivalent in applicable experience
    • Minimum of 5 years' experience providing consulting, facilitating, training or survey services related to data visualizations and/or user experience
    • Experience conducting surveys, interviews, and framing issues for analysis and decision-making
    • Proven ability working successfully in a collaborative and diverse environment
    • Problem solving skills and effective interpersonal skills
    • Experience participating on project teams

    Desired Education/Experience/Skills: 

    • Experience using Tableau dashboards is a plus

    Artlin Consulting is an Equal Opportunity Employer.