Job Description

 TEMPORARY - FULL TIME, DAYS M-F (EXPECTED START DATE END OF AUGUST AND END OF SEPTEMBER. POSITION TO LAST NO LATER THAN JANUARY 2023.)

LOCATION - INDIANAPOLIS, IN

PARTIAL ONSITE SUPPORT REQUIRED - 4 WEEKS OF ONSITE TRAINING

_IF YOU HAVE A PASSION FOR CUSTOMER SERVICE, HAVE WORKED WITHIN A CALL CENTER ENVIRONMENT OR SUPPORTED BENEFITS AND HR FUNCTIONS, WE WANT TO SPEAK WITH YOU! APPLY NOW SO YOU DON'T MISS OUT! _

At  Ascension, we believe our people are our strength and we invest in them. We strongly support a work-life balance and you will benefit from significant professional opportunities, career advancement, and training.

Provide analytical and technical support in the delivery of benefit programs to associates, carriers and third-party administrators.

• Administer benefit programs including new hire enrollments, life event changes, eligibility, deductions, and claim adjudication.
• Update and/or correct associate benefit data in both internal and carrier information systems.
• Coordinate annual enrollment activities for the organization, including the development of enrollment packages.
• Manage associate data including auditing and consolidating elections, verifying associate eligibility, sending required files to third-party administrators for enrollment, providing confirmation statements to associates, and reconciling enrollments with carrier invoices.
• Compile statistics used to evaluate benefits strategy effectiveness, process and maintain documentation, and enter ad-hoc payment requests for tuition reimbursement.
• Communicate with associates to clarify the policy, eligibility criteria, and other program elements providing customer service to ensure achievement of Service Level Agreement objectives.

Education:

• High school diploma or GED required.

Work Experience:

• 1-3 years of HR, benefits, or customer service experience strongly preferred
• Call Center experience preferred
• Ability to work remotely from home on occasion
• Ability to work with technology and possess analytical skills

Company Description

Non profit Health Care.