Job Description

Job Description

Position Summary: Ascension Content Creator

Help Us Advance Accessibility with Dignity! At AGM, our Ascension Wheelchair Lifts division is passionate about removing barriers and building accessibility solutions that make a difference. We’re looking for a Content Creator to help craft clear, professional, and impactful content that empowers Ascension Wheelchair Lift users and elevate the brand.

In this role, you’ll be the go-to expert for all product-related documentation. By developing manuals, guides, internal materials, and customer-facing content, your work will reflect our commitment to ADA compliance, usability, and dignity in design.

Key Responsibilities

• Create and maintain installation manuals, user guides, and technical instructions for our vertical platform lifts.
• Develop clear, accessible documentation for installers, contractors, architects, and other industry professionals.
• Collaborate closely with engineering, customer service, production, and marketing teams to ensure content accuracy and relevance.
• Design and manage templates and style guides to maintain consistency across all communications.
• Support content creation for educational materials, case studies, FAQs, blog posts, and marketing materials.
• Ensure alignment with ADA guidelines and best practices in inclusive design.
• Manage version control and update content as products evolve.
• Translate complex technical information into clear, usable documentation for diverse audiences.

Qualifications

• A Bachelor’s Degree is required. Preferred areas of study are in English, Communications, Technical Writing, or related field.
  • Please note: a High School Diploma or G.E.D. is the minimum level of education that may be accepted and is required of all permanent positions at AGM.
• 3+ years of experience in technical writing, content development, or documentation for physical products.
• Outstanding written and verbal communication skills.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Experience working in manufacturing, construction, or accessibility-related industries is a plus.
• Familiarity with engineering drawings and technical schematics.
• Proficiency with Microsoft Office, Adobe Acrobat, and documentation/publishing tools such as InDesign or Illustrator.
• Knowledge of accessibility and usability standards preferred.

Eligibility Requirements

• Must pass a pre-employment drug and nicotine screening.
• Must pass a comprehensive background check.
• U.S. Citizenship, Permanent Residency, or status as a U.S. Person (per 8 U.S.C. 1324b(a)(3)) required.
• Must be available to work on-site; remote work is not available for this position.

Why Join AGM?

AGM Container Controls, Inc. offers a stable and supportive environment where trainees are empowered to learn and contribute to essential operations. You’ll gain hands-on experience, work with an experienced team, and be part of a company that values precision, safety, and teamwork. In our Ascension division, we don’t just build lifts — we build trust and independence. You’ll be part of a purpose-driven team where your voice matters and your work supports people with mobility needs. Join us in designing a more inclusive world.

What We Offer:

• Health, dental, and vision insurance for you and your family.

• Life insurance for you, your spouse, and your child(ren).

• Defined Benefit Pension Plan – a retirement plan you can grow with!

• Employee Stock Ownership Plan (ESOP) – become an AGM employee-owner and share in the benefits.

• Paid Time Off.

• Generous Employee Referral Bonus Program.

• Tuition Reimbursement of up to $5,250 per year – go back to school on us!

• Performance review after 90 days of employment with up to a 5% wage increase!

• Wage increases based on performance and completion of higher education, given every six months.

• Quarterly and annual profit-sharing bonuses!

• Monthly work anniversary recognition, spirit and pastry days – and an annual company picnic.

• Summer employment opportunities for family members who are students!

Monday through Friday, 8:00 AM to 5:00 PM.
40 hours per week, excluding overtime, paid holidays and paid time off.