Job Description

ASCENT, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development, and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient, and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey, and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning, and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency, and control. Ascents clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.  Our business is growing fast and we are currently seeking a talented Account Project Manager to work within our Client Operations Team.

TITLE: 

Account Project Manager

LOCATION: 

St. Louis, MO

DESCRIPTION:

The role of the Account Manager will be responsible for overall client support and service deliverables.  The Account Manager will serve as the point of contact for all communications and services between client personnel and Ascent’s personnel. This role will ensure compliance with contractual obligations, along with understanding scopes of work for all clients’ equipment types and preventive maintenance, corrective maintenance, emergency maintenance, reporting, work flow process including financial. This person will work with the Client Operations Team along with Senior Management in setting departmental goals, direction and vision.

RESPONSIBILITIES:

·       Project management services during application development and client roll-out to production.

·       Create functional requirements for client signoff. Coordinate and track these requirements with Contracts Procurement, IT Development and Business Development Executives.  

·       Define project scope, goals and deliverables in support of the business objectives.

·       Develop full scale project plans and associated communication documents.

·       Effectively communicate project expectations to developers and senior management in a clear and timely fashion.

·       Assess needs for additional resources as they relate to client services and support. Make the appropriate recommendations as required.

·       Identify and resolve issues and conflicts within the project team.

·       Plan and schedule project timelines, milestones and reporting metrics using appropriate tools.

·       Develop and deliver progress reports, proposals, requirements documentation and presentations.

·       Proactively manage changes in project scope, identify potential risk and devise contingency plans.

·       Actively pursue new business with existing clients.

·       Define project success criteria and disseminate these to all involved parties, throughout the project life-cycle.

·       Work closely with Client Operations and Senior Management to develop best practices and tools for project execution and department management.

Qualifications

·       Bachelor’s degree in Business, IT, Engineering or other Engineering Discipline or equivalent, is preferred.

·       3-10 years as a Business Analyst, System’s Analyst, Project Manager, Account Manager or relevant experience.

·       An understanding of the System Design Life Cycle.is preferred.

·       Strong computer skills including proficiency in Microsoft office computer applications such as Excel, Word, PowerPoint, and MS Project.

·       Exceptional project management and organizational skills.  Strong analytical and decision-making skills and advanced troubleshooting and problem solving abilities.  Ability to maintain performance level under varying degrees of pressure and uncertainty, and effectively dealing with situations for which few or no guidelines exist.

·       Strong interpersonal and communication skills.  Present themselves well to customers with the ability to communicate clearly and concisely, applying appropriate grammar; listen attentively before proposing solutions; present ideas in a logical, compelling manner in both small and large group settings; communicate technical information to a non-technical audience; and integrate large volumes of information from multiple sources.

·       Self-starter with a strong desire for achievement and ambition who can demonstrate the ability to lead a team while being an excellent team player.

Additional Information

This position reports to the Senior Account Manager.

All interested candidates should apply through the ad or visit www.ascent-corp.com and select the careers tab to apply for the position.

Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.

Ascent, LLC is an Equal Opportunity Employer