Job Description

TITLE:

Training Manager

LOCATION:

St. Louis, MO

RESPONSIBILITIES:

• Manage the training curriculum for all divisions/departments within the Site Operations org.
• Administer training curriculum assignment, participation, and scheduling.
• Develop training standards and qualification requirements for various roles in the department.
• Administration of Ascent’s Learning Management System (LMS).
• Develop various defined reports to executive leadership for training compliance.
• Manage onsite training activity scheduling and participation at remote site operations locations.
• In conjunction with department heads, divisional leads, and other subject matter experts, Design and develop training programs, materials, and resources based on identified needs.
• Develop training specific templates for courses, reports, and related material.
• Identify training needs by evaluating employee performance and organizational goals.
• Assess training effectiveness and adjust as needed to enhance employee performance and organizational success.
• Coordinate and conduct general training sessions, ensuring effective delivery of content to employees.
• Assess the effectiveness of training programs through feedback, performance metrics, and other evaluation methods.
• Modify training programs as necessary to meet evolving organizational needs and industry trends.
• Manage the budget allocated for training initiatives, ensuring cost-effectiveness.
• Utilize technology for e-learning, virtual training, and other innovative training solutions.
• Stay informed about industry trends and best practices in training and development.
• Maintain accurate records of training activities, attendance, and results.
• Effectively communicate with employees, management, and other stakeholders to promote the value of training initiatives.
• Provide leadership and guidance to department staff, fostering a positive learning culture within the organization.
• Stay updated on emerging technologies in data center management and incorporate them into training programs.
• This position will require approximately 15% travel.

Qualifications

QUALIFICATIONS:

• 3+ years of experience of Data Center operations or Military (ex: Navy Nuke, Electrician / Machinist Mate) environment or other relevant experience.
• BS or Technical Degree in Mechanical or Electrical Field or another related field preferred.
• Experience in data center operations and management, with a focus on training and development.
• Understanding of data center infrastructure and critical equipment preferred.
• Proven experience in designing and implementing training programs for data center staff, covering areas such as security, maintenance, troubleshooting, change control, and safety.
• Relevant certifications in data center management, such as CDCP (Certified Data Center Professional) or DCOM (Data Center Operations Manager) preferred or willingness to complete training open hire.
• Strong leadership abilities to guide and motivate a team of data center professionals, as well as effectively communicate with management.
• Clear and concise communication skills to articulate complex technical concepts to diverse audiences, including non-technical staff.
• The ability to analyze and resolve issues related to data center operations, as well as adapt training strategies to address emerging challenges.
• Familiarity with industry standards and compliance requirements for data center operations, such as ISO 27001 or Uptime Institute's Tier Standards.
• Skills in project management to coordinate training initiatives efficiently within the context of broader data center operations.
• Ability to collaborate with IT teams, Engineers, and other stakeholders to ensure comprehensive and effective training programs.
• Candidate must be technically proficient in planning, scheduling, and exhibit excellent organizational skills.
• Candidate must possess strong communication skills, the ability to lead coordination meetings, and actively facilitate progress to achieve scheduled goals.
• Qualified candidate will be able to work cooperatively with internal administration groups.
• Proficiency within the Microsoft 365 suite.

Additional Information

This position reports to the Site Operations Department

All interested candidates should visit www.ascentcorp.com and select the careers tab to apply for the position, or submit resume with application. Please include salary requirements with each application or resume submission.

Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.

Ascent, LLC is an Equal Opportunity Employer