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Director of Family Support Services

Asian American Center Of Frederick

Director of Family Support Services

Frederick, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    holiday leave

    401(k)

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Asian American Center of Frederick is a non-profit organization based in Frederick MD. Our mission is to enhance, empower, and enrich the lives of all residents, in particular families from low-income, immigrant, and LEP (Limited English Proficiency) backgrounds. We provide them with the essential skills and knowledge that lead them to be independent and successful contributors to our communities and as a whole, to society at large.

    In 2023, we were granted the opportunity to open our first Family Support Center on the West side of Frederick and are sponsored by The Maryland Family Network.

    The Family Support Center is a community hub for learning. We believe children and families thrive from a holistic approach. Our goal is to enhance the lives of young children and their families through meaningful educational experiences. We want all families to feel empowered to learn, grow, and achieve. We are dedicated to providing comprehensive services to families and their children. It is our vision to support families in reaching their full potential.

    We are currently looking for the next member of our incredible team.

    Maryland Family Network Managers & Family Support Center Team

    Position: Director of Family Support Services

    Working under the supervision of the Executive Director (ED) of AACF, the Director of Family Support Center plans and supervises all aspects of the program for children, youth, and families, provides administrative support, group facilitation and training for staff and volunteers. While many position responsibilities are outlined, it is understood that specific directives will be provided by the ED as they pertain to the effective and efficient operation of the program.

    Job Responsibilities

    Oversees all aspects of program development, supervision of staff, budget, money management, fundraising, enrollment, and facilities.

    Facilitates the smooth flow of the program and ensures its adherence to stated philosophy.

    Oversees the care, safety, and well-being of staff, participants, and volunteers.

    Coordinates staff meetings, staff orientation and training, and encourages professional development.

    Helps participants to identify needs.

    Networks with the community by coordinating community outreach.

    Prepares monthly, quarterly, and annual statistical and programmatic reports.

    Attends sponsoring agency, MFN Directors' and FSC Advisory Committee meetings.

    Education Preferred: Master’s Degree in Human Services, Human Development, Social Work, Education, or related field.

    General Qualifications

    The successful staff person must:

    Understand and be committed to the overall philosophy of Family Support.

    Work cooperatively with consultants from Maryland Family Network who are responsible for the implementation and evaluation of the Family Support Center program.

    Maintain respect for the confidentiality of information divulged by or on behalf of participants.

    Possess the ability to relate to people of diverse educational, cultural, and economic backgrounds.

    Be willing and able to do aggressive outreach and recruitment.

    Model appropriate interaction with young children and parents.

    Have the ability to work independently and as a team member and leader.

    Be willing to submit to a criminal background investigation.

    Have a current medical evaluation, including a tuberculosis screen within six months before the individual begins work in the Center.

    Specific Qualifications

    Management Skills should include:

    Ability to speak and write effectively.

    Ability to plan and organize the use of resources effectively.

    Ability to keep accurate records.

    Ability to establish and implement goals.

    Ability to establish priorities.

    Ability to oversee financial matters and prepare budgets with multiple sources of income.

    Ability to garner additional funding when necessary.

    Supervisory skills should include:

    Ability to hire and terminate staff, as needed.

    Ability to delineate and monitor staff responsibilities.

    Ability to evaluate staff performance effectively.

    Ability to recognize and utilize the expertise of others.

    Ability to establish firm, fair, and objective practices with staff.

    Ability to recognize areas of concern and staff weaknesses.

    Ability to encourage staff development.

    Community relations and networking skills should include:

    Thorough knowledge of the community.

    Demonstrated ability to mobilize and utilize community resources.

    Demonstrated ability to attract and retain volunteers.

    Demonstrated ability to form effective networks.

    Knowledge of Board structure, its function and Agency/Board relationships.

    Ability to form and work with a Board effectively.

    Public speaking ability.

    Leadership Skills should include:

    Ability to gain staff support.

    Modeling the expectations, standards that he/she requires of others.

    Interest in self-development through continued education and training.

    Ability to make sound decisions.

    Ability to clearly articulate expectations and to consistently follow through.

    Ability to build an effective team.

    Having played a leadership role in the community in the past and still being actively involved.

    Creativity, vision, and flexibility.

    Ability to share vision with staff and to motivate them.

    Always looking to improve all aspects of the program.

    Good problem-solving skills.

    Ability to objectively listen and respond to staff concerns.

    Educational Qualifications and Experience

    Master’s degree in Human Services or Human Development preferred.

    Bachelor’s degree accepted in the same field with a minimum of four years of experience in program development and management in the program(s) serving populations similar to FSC populations.

    Minimum of two years supervisory experience required.

    Disclosure:

    Our company is an equal employment opportunity company with a drug-free workplace. In addition to our competitive compensation package including benefits, we provide the opportunity to become an integral part of the continued growth of our organization.

    Job Type:

    Full-time

    Pay:

    $75,000-$85,000 annual salary based on education and experience.

    Benefits:

    Health insurance

    Dental insurance

    Vision insurance

    Paid time off (10 days PTO)

    Paid holidays (New Year's Day, Martin Luther King Jr Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. In addition, each employee is eligible to observe one floating holiday on the date of their choice.)

    401(k)

    Physical setting:

    Office

    In-field work

    Schedule:

    The Agency’s core hours of operation are Monday to Friday from 8:00 am to 4:30 pm.

    Flexible schedule to include evenings and weekends.

    Ability to commute/relocate:

    Frederick, MD 21702: Reliably commute or plan to relocate before starting work (Required)