Peer Support Specialist

Jennie Stuart Health

Peer Support Specialist

Braintree, MA
Full Time
Paid
  • Responsibilities

    Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the employee/patient, employer, and medical provider. Occupational Health Nurses are responsible for many functions in their role that is significant to the investigation, treatment, and prevention of workplace-related injuries and illnesses. Conducts physical assessments and drug screening for pre-employment. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers, employers, and staff about patient’s clinical condition.

    Functional Demands

    FLSA: Nonexempt

    Department: JennieCare

    Reports to: Clinic Coordinator or designee.

    Supervises: None

    Physical Demands: Regularly (R). Essential (E) or Non-Essential (NE)

    Vision (Corrected/Normal), Colored Vision
    Hearing (Corrected/Normal)
    Sense of Touch, Sense of Smell, Finger Dexterity
    Temperature Discrimination, Clear Oral Communication
    Pushing, Lifting, Lifting (Floor to Waist), Lifting—12” to waist, Lifting—Waist to Shoulders,
    Lifting—Shoulder to Overhead, Reaching Overhead, Reaching Forward
    Carrying, Standing, Sitting, Squatting, Stooping, Kneeling, Walking, Running, Crawling, Climbing
    Stairs (Ascending/Descending)
    Turning (Head/Neck), Repetitive Leg/Arm Movement, Use of Foot or Hand Controls

    Organizational Expectations

    Provides a positive and professional representation of the organization.

    Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.

    Maintains standards for a clean and quiet patient environment to maintain a positive patient care experience.

    Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.

    Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.

    Participates in ongoing quality improvement activities.

    Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.

    Complies with organizational and regulatory policies for handling confidential patient information.

    Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.

    Adheres to professional standards, policies and procedures, federal, state, and local requirements, and/or standards from other accrediting bodies, such as The Joint Commission, Rural Health, and Center for Medicare Services.

    As a Studer Partner must have the ability to develop a full understanding of the Studer Group practices and tools and communicate effectively. Must embrace the Studer Philosophy and Principals by conducting him/herself in a professional manner. Will be held accountable for Studer Philosophies and Principles to include:

    • Patient Perception
    • AIDET
    • Daily Huddles

    Essential Functions

    Customer Services:

    • Welcoming patients and visitors.
    • Answering and referring inquiries within scope of practice.
    • Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
    • Maintains communication between medical staff, administrative staff, and/or patient/families.

    Clinical Services:

    • Maintains and updates medical records.
    • Appointment Scheduling.
    • Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
    • Scans and uploads patient clinical documents into medical chart.
    • Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
    • Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
    • As directed by medical provider and within scope of practice, provide patient education.

    Environmental Services:

    • Ensures all equipment in exams and surgical rooms are clean and properly set up.
    • Contributes to the overall cleanliness and appearance of personal work space and department.
    • Monitors clinical supply levels in exam rooms and stock room and requests when needed.
    • Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.

    Non-Essential Functions/ Marginal Duties

    All other duties as assigned

    Required Skills

    Minimum Education: 2 Year Degree, graduate of an accredited nursing school

    Required License/ Certification/Registration: Current Kentucky or Multi-State License/Basic Life Support Certification

    Skills:

    • Rehabilitation Therapy
    • Knowledge and ability to work in accordance with accepted clinical standards.
    • Ability to perform pre-employment physicals, drug screening and breath alcohol testing.
    • Workplace hazard detection
    • Collecting lab samples
    • Health Screening
    • Spirometry
    • Strong customer service
    • Multi-tasking
    • Workers Compensation
    • Time Management
    • Organization
    • Hearing Certification
    • Attention to Detail
    • Risk Reduction
    • Professionalism / Positive Attitude
    • Quality Focus
    • OSHA Standards

    Required Experience

    Work Experience: Previous experience in medical practice is preferred

  • Qualifications

    Minimum Education: 2 Year Degree, graduate of an accredited nursing school

    Required License/ Certification/Registration: Current Kentucky or Multi-State License/Basic Life Support Certification

    Skills:

    • Rehabilitation Therapy
    • Knowledge and ability to work in accordance with accepted clinical standards.
    • Ability to perform pre-employment physicals, drug screening and breath alcohol testing.
    • Workplace hazard detection
    • Collecting lab samples
    • Health Screening
    • Spirometry
    • Strong customer service
    • Multi-tasking
    • Workers Compensation
    • Time Management
    • Organization
    • Hearing Certification
    • Attention to Detail
    • Risk Reduction
    • Professionalism / Positive Attitude
    • Quality Focus
    • OSHA Standards