Job Description

We are seeking an Inside Sales Representative to join our team! You will be responsible for helping customers by providing product pricing and service information and resolving technical issues. Previous fastener knowledge is a major plus along with P21 ERP experience. Please visit our website www.afi.cc to learn more about our products and services. This is a base pay plus commissions position. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Previous experience with Microsoft Office Products (word, excel).

Company Description

Assembly Fasteners, Inc. (AFI) is a wholesale hardware distributor providing products and services in the Southern US market. Our expertise is providing Vendor Managed Inventory (VMI) programs for key accounts. AFI is committed in providing a healthy and positive work environment and opportunity for advancement. It has always been the company's priority to promote from within. Please review our website to gain more information about the company at (www.afi.cc).