Job Description

The Asset Specialist serves as the relationship owner for all third-party hardware vendors and manages workflow to ensure the hardware is ordered, tracked, returned, and delivered. This position works as the liaison with Finance to provide reconciliation reporting of all hardware that’s been ordered and delivered, maintains in-house hardware storage, and provides support to both the Activation and Support teams when complex hardware issues arise.

Job Duties

• Manages and monitors hardware inventory for third-party vendors and internal storage
• Tracks deliveries to and from partners
• Provides escalation point for partners when additional hardware is needed
• Forecasts inventory levels and orders capital stock as necessary
• Assists Implementation and Support teams when RMAs are needed or if hardware issues arise
• Creates hardware and software documentation for all products
• Perform intuitive user acceptance testing of new product features involving hardware
• Strategically modifies hardware processes to improve customer experience
• Works through Salesforce analytics to determine efficiency growth opportunities
• Consistently reviews processes to ensure optimal performance and efficiencies
• Helps team when various urgent projects are needed
• Works with Finance to provide reporting and reconciliation for all hardware
• Communicate all moving pieces of the hardware journey with all parties to keep informed throughout

Basic Qualifications

• 2+ years of relevant experience, previous domestic and international logistics experience preferred
• Detail-oriented and well-organized
• Working knowledge of Salesforce software
• Convey patience, leadership, and calm in stressful situations
• Effective teamwork and interpersonal skills are crucial

Qualifications

Desired Qualifications

• Working knowledge of the hospitality, accounting, and/or golf industry is desirable
• Previous experience with the GolfNow suite of products, or other electronic reservation/POS systems, is highly desirable

Additional Requirements

• Must be based in Orlando, FL
• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• Willingness to work evenings, weekends, and holidays as needed during critical projects.
• Ability to be “on-call” during major implementations.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

_ _ VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.__