Job Description

The Transfer of Asset (TOA) team within Operations offers a unique opportunity to work in a critical function of E*TRADE Financial. The team works closely with our customers, contra firms and internal business partners to deliver seamless and timely transfer experiences.

RESPONIBILITIES

- Review client requests and ensure all required documents are obtained and in good order.

- Appropriately communicating with clients and internal support when the requirements are not met.
- Validate submissions appropriately and within the proper timeframes to meet SLA (Service Level Agreements).Assist with daily reporting.
- Provide transfer support to front office representatives.
- Identify areas in the transfer process that can be more efficient and where potential exposures can be minimized.
- Build relationships with other operational teams that lend to the client experience.
- Work with outside firms to resolve transfer-related concerns, coordinate the receive or delivery of assets.

Requirements / Qualifications
• Bachelor's degree preferred, or equivalent work experience
• 1–3 years of experience in operations, financial services, or similar environment (asset transfers experience a plus)
• Strong attention to detail with the ability to review documentation and catch discrepancies
• Comfortable working in high-volume, deadline-driven environments and meeting SLAs
• Solid communication skills: able to follow up with contra firms and internal teams when needed
• Proficiency in Microsoft Office (Excel, Outlook, Word) and ability to work across multiple systems
• Strong organizational skills with the ability to prioritize and manage multiple requests at once
Nice to have:
• Familiarity with brokerage products and account types
• Experience working with external firms or handling exceptions/escalations

Additional Information

All your information will be kept confidential according to EEO guidelines.