Benefits:

BIRTHDAY LEAVE!

401(k)

Health insurance

Training & development

Since 1998, USA Express Legal and Investigative Services has taken pride in providing Attorney Support Services, assisting law firms with day-to-day tasks ranging from locating missing persons to serving legal documents. Our skilled legal process servers and licensed private investigators are ready to travel anywhere in the country.

About the Role

Join our fast-paced team in a unique dual-role supporting both the New Assignments and Witness Statements Teams. You’ll be trained on multiple systems, split your time between two teams, and play a key role in keeping operations accurate, timely, and seamless. If you thrive under pressure and have superhuman attention to detail, we want you.

Key Responsibilities

New Assignments

Review, prioritize, and assign investigative cases.

Track assignment progress and ensure timely client communication.

Prepare case summaries and standardized documents.

Manage daily work orders and support urgent requests.

Witness Statements

Schedule and coordinate witness interviews.

Prepare, organize, and maintain assignment packets and documentation.

Track follow-ups, update clients, and proofread statements.

Maintain filing, databases, and office records.

What We’re Looking For

High school diploma (office experience a plus).

Exceptional organizational skills and accuracy.

Excellent verbal and written communication.

Comfortable with Microsoft Office, Google Docs, and databases.

Proactive, detail-focused, and able to juggle multiple priorities.

Why Join Us?

Cross-training in two dynamic departments.

Hands-on experience managing investigative assignments and witness coordination.

Collaborative, fast-paced, client-focused environment.

Be a key player in keeping operations precise and efficient.

While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. $20.00 is our base salary for this position, though additional experience or specialized knowledge may allow for some flexibility.

Immediate opening. Monday - Friday from 10:00 a.m. -6:30 pm (hours non-negotiable)