Assistant Association Manager

PMI Indianapolis

Assistant Association Manager

Noblesville, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    401(k)

    Dental insurance

    Flexible schedule

    Position Overview

    Atha Enterprises is seeking a detail-oriented Assistant Association Manager to join our Indianapolis office in a hybrid capacity. Working alongside our Community Managers, you will support daily portfolio operations, vendor relations, and homeowner communications.

    Job Description

    A PMI Assistant Association Manager position is responsible for assisting the Community Association Managers in the management of the day-to-day operations of the communities in the assigned portfolio. The Assistant Community Manager reports directly to their assigned Community Managers, the Director of Community Management, and all other executive staff and is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communicating with homeowners, performing compliance inspections, and generating reports.

    Responsibilities

    Responding to homeowner inquiries via telephone, email, other

    Updating homeowner account notes

    Sending and tracking violation letters and architectural request responses

    Creating community newsletters

    Creating and tracking maintenance work orders and insurance bids

    Supporting Community Managers in all functions such as attending meetings (2-3/month), scanning and filling documents, updating community websites, and generating monthly financial reports.

    Facilitating community inspections

    Organizing bids, contracts and other community documents

    Requires occasional local travel within the portfolio and flexibility for periodic evening commitments after 5:00 PM (e.g., board meetings).

    Processing special mailings

    Managing vendor relationships

    Qualifications

    Knowledge of HOA governing documents and financial reports

    6 months of property management experienced preferred but not required.

    Ability to maintain a high level of accuracy and organization dealing with homeowners

    Excellent interpersonal skills

    Analytical and problem solving skills

    Effective verbal and listening communication skills

    Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level

    This role offers a structured pathway to becoming a Community Association Manager within approximately 12 months. The ideal candidate will spend their first year mastering our operational procedures and company culture while earning their Certified Manager of Community Associations (CMCA) designation.

    Flexible work from home options available.

    This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.