Assistant Banquet - Event - Services Manager
The Hilton Charlotte University Place has an amazing opportunity to join our Food & Beverage Team as the Assistant Banquet Manager. Responsibilities: • Participates in the training, scheduling, and management of all department team members • Directs the proper setup and breakdown of all events • Ensures team member and guest safety in the set-up and arrangement of events • Assists in the set-up, service, and break down of events as business needs and staffing levels dictate • Works closely with the Culinary team to ensure proper meal counts and scheduling of staff • Directs the proper service of food and beverage in accordance with contractual agreements • Participates in the conducting of pre-event meetings with staff to ensure proper service • Greets and maintains communication with the event contact before and throughout the event to ensure service and all other arrangements meet/exceed expectations • Completes final billing and ensures payments are processed in accordance with company policy/procedures • Maintains the cleanliness of all event spaces, service areas, and equipment • Directs and ensures the proper handling, use, and storage of all banquet equipment and supplies • Fills in for the Banquet Manager in his/her absence • Ensures team members adhere to property uniform standards • Maintains constant communication with fellow leadership • Carries out supervisory responsibilities according to company policies and procedures and applicable regulations, including, but not limited to, training, planning, assigning/directing work, rewarding/disciplining team members, and addressing complaints/solving problems • Complete all required event/shift reports • Perform duties with the ability to lift/carry/move up to 50 pounds regularly • Performs other duties as assigned by management Qualifications: • Hotel Banquets: 2-3 years (preferred)
• Participates in the training, scheduling, and management of all department team members • Directs the proper setup and breakdown of all events • Ensures team member and guest safety in the set-up and arrangement of events • Assists in the set-up, service, and break down of events as business needs and staffing levels dictate • Works closely with the Culinary team to ensure proper meal counts and scheduling of staff • Directs the proper service of food and beverage in accordance with contractual agreements • Participates in the conducting of pre-event meetings with staff to ensure proper service • Greets and maintains communication with the event contact before and throughout the event to ensure service and all other arrangements meet/exceed expectations • Completes final billing and ensures payments are processed in accordance with company policy/procedures • Maintains the cleanliness of all event spaces, service areas, and equipment • Directs and ensures the proper handling, use, and storage of all banquet equipment and supplies • Fills in for the Banquet Manager in his/her absence • Ensures team members adhere to property uniform standards • Maintains constant communication with fellow leadership • Carries out supervisory responsibilities according to company policies and procedures and applicable regulations, including, but not limited to, training, planning, assigning/directing work, rewarding/disciplining team members, and addressing complaints/solving problems • Complete all required event/shift reports • Perform duties with the ability to lift/carry/move up to 50 pounds regularly • Performs other duties as assigned by management