Our Winning Team Starts With You!

The Sapphire Grand is seeking an Assistant Sales and Operations Manager to support banquet sales and daily event operations. You will assist with client communication, event planning, and coordination between sales, kitchen, and service teams. Your focus is to ensure smooth event execution and maintain high service standards.

Key Responsibilities:

Sales Support

Respond to client inquiries and assist with event bookings

Conduct venue tours and present banquet packages

Assist in preparing proposals, contracts, and banquet event orders

Maintain communication with clients throughout the planning process

Support the sales team in securing new bookings

Event Coordination

Assist with event timelines and planning details

Coordinate with kitchen, service staff, and vendors

Ensure banquet rooms are prepared according to event requirements

Confirm final guest counts and event schedules with clients

Operations Support

Oversee event setup, service flow, and breakdown

Monitor service quality and guest satisfaction

Assist in managing banquet staff and event teams

Resolve operational issues during events

Administrative Duties

Maintain event records in booking systems

Assist with payment tracking and client documentation

Prepare event reports and operational updates

Qualifications

1 to 3 years experience in hospitality, banquet sales, or event coordination

Strong communication and customer service skills

Ability to multitask in a fast paced environment

Strong organizational skills and attention to detail

Ability to work evenings, weekends, and event days

Work Schedule

Full time position

Evening and weekend availability required based on event schedule

Qualifications:

1 to 3 years experience in hospitality, banquet sales, or event coordination

Strong communication and customer service skills

Ability to multitask in a fast paced environment

Strong organizational skills and attention to detail

Ability to work evenings, weekends, and event days

Benefits:

Competitive hourly wage plus tips.

Flexible scheduling.

Opportunities for advancement within the company.

Training and development opportunities.

Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)