Gemma Law Associates is hiring a detail-oriented Assistant Case Manager to join our personal injury team. This role plays a key part in protecting clients’ settlements by managing the retrieval of medical records and billing documentation, as well as overseeing medical liens and subrogation claims. The ideal candidate will manage the full lifecycle of medical records and lien resolution, ensuring all obligations are accurately identified, tracked, and resolved. You will collaborate closely with medical providers, insurance carriers, attorneys, and case managers to maintain organized documentation and support negotiations that help maximize client recoveries. Responsibilities: • Open and manage subrogation claims with health insurance carriers, MedPay, PIP, Medicare, and Medicaid • Request and obtain medical records and billing documentation from hospitals, clinics, and physician offices • Track medical record retrieval and lien activity in the case management system; follow up on all active files at least every 30 days • Review and reconcile medical provider balances, verifying charges, payments, and adjustments • Maintain clear, accurate, and organized documentation accessible to the legal team • Communicate professionally with medical providers and lien holders to obtain updates and negotiate reductions • Collaborate with attorneys and case managers to ensure all liens and bills are resolved prior to settlement disbursement • Identify and resolve discrepancies between billed amounts and payments received • Monitor deadlines and respond promptly to carrier and provider inquiries Qualifications: • Prior experience in personal injury law, medical billing, or insurance subrogation strongly preferred • Familiarity with Medicare, Medicaid, and health insurance reimbursement processes • Strong attention to detail and ability to manage multiple files accurately • Excellent communication and time management skills • Ability to handle a high-volume caseload in a deadline-driven environment • Experience with lien negotiation or billing adjustments is a plus • Proficiency with case management software preferred (e.g., SmartAdvocate, Filevine, or similar) Compensation: $35,000 - $36,000 yearly
• Open and manage subrogation claims with health insurance carriers, MedPay, PIP, Medicare, and Medicaid • Request and obtain medical records and billing documentation from hospitals, clinics, and physician offices • Track medical record retrieval and lien activity in the case management system; follow up on all active files at least every 30 days • Review and reconcile medical provider balances, verifying charges, payments, and adjustments • Maintain clear, accurate, and organized documentation accessible to the legal team • Communicate professionally with medical providers and lien holders to obtain updates and negotiate reductions • Collaborate with attorneys and case managers to ensure all liens and bills are resolved prior to settlement disbursement • Identify and resolve discrepancies between billed amounts and payments received • Monitor deadlines and respond promptly to carrier and provider inquiries