Assistant Clinic Director

Ellie Mental Health - 096

Assistant Clinic Director

Worcester, MA +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    401(k)

    Competitive salary

    Dental insurance

    As an Assistant Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

    The Assistant Clinic Director is responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This role supports the Clinic Director and clinic staff, assists with staffing needs, provides resource support, and performs administrative oversight. You’ll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

    Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

    We Offer

    Unique pay model with industry leading compensation

    Comfortable, furnished offices and clinic environment

    A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity

    Dental and Medical benefits.

    Tasks & Responsibilities

    Supervision and Consultation

    Participate in the weekly Clinic Director meeting

    Participate in the weekly Clinic Manager meeting

    Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

    Administrative

    Troubleshoot issues within Valant, Teams, Outlook, and billing

    Review EHR service lines and complete Error Correction Form as needed

    Monitor Clinic capacity and practice patterns by assisting in creation of Clinic Heath Card

    Support clinic staff development to ensure accurate use of Valant

    Partner with CD to support administrative changes as needed

    Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding

    Clinic Oversight

    Assist CD with monitoring and managing clinic office schedules

    Provide timely response to concerns raised by clients, clinicians, or external stakeholders

    Check clinic performance data weekly and assist CD with identifying opportunities to improve clinic functioning and quality of client care

    Maintain agreed upon clinical client caseload

    Required Skills/Abilities

    Candidates must have clinical licensure in Massachusetts and be able to supervise. (LMHC or LICSW)

    Strong leadership, problem-solving, and executive skill sets

    Strong working knowledge of state requirements regulating mental health practice

    Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail

    Working understanding of human resource principles, practices, and procedures

    Excellent time management skills with a proven ability to meet deadlines

    Ability to function well in a high-paced and changing environment

    Proficient with Microsoft 365 applications

    Adept at learning and navigating Electronic Health Record systems

    Required Qualifications and Skills:

    Candidates are required to have a master’s degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field

    Required experience with completing DAs, treatment plans and clinical case notes

    Effective written and verbal communication skills

    Ability to demonstrate and model stable, appropriate boundaries with clients

    Ability to complete and submit documentation of services and other documents in a timely manner

    Comfort and familiarity working with a diverse client base

    Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!)

  • Locations
    Worcester, MA • Marlborough, MA