An elegant fine dining restaurant in New Hampshire is hiring an Assistant General Manager to join their hospitality family.

The Assistant General Manager is responsible for restaurant operations, productivity, quality of goods, and high customer service standards. This position oversees the daily operations of the restaurant and will be responsible for the hiring, training, and supervision of front-of-the-house staff.

• Responsible for ensuring all financials and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring a consistent high quality of food preparation and service.
• Estimate food and beverage costs; work with the Operations team for efficient provisioning and purchasing of supplies; supervise portion control and preparation to minimize waste.
• Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Ensure proper security procedures are in place to protect employees, guests, and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents; complete accident reports promptly if a guest or employee is injured.
• Manage shifts which include daily decision making, scheduling, and planning while upholding standards, product quality, and cleanliness.
• Provide direction to employees regarding operational and procedural issues.
• Supervision, development, and, when necessary, termination of employees; maintain an accurate and up-to-date plan of restaurant staffing needs.

Qualifications:

• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up.
• Be well-groomed at all times.
• Excellent interpersonal skills and communication proficiency, both written and verbal.
• Displays technology capacity (phones, computers, apps, software).
• Must be flexible and able to handle last-minute changes.
• Minimum 2 years of experience in fine dining service.
• Strong understanding of food ingredients, cooking techniques, and flavor pairings.
• Strong understanding of dining room dynamics
• Wine knowledge is a plus