Benefits:
Company parties
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Summary: The Cheba Hut Assistant General Manager is responsible for assisting the General Manager in the four operational areas of responsibility including: People, Product, Bar, and Marketing. The AGM will have ownership of some or all areas of responsibility depending on the needs of the GM and the business. The Assistant General Manager will report to the General Manager and will have accountability to the District Manager (when applicable), and Franchise Owner(s). They are responsible for upholding expectations of the crew and product, while curating a motivating work environment and positive customer experience.
Supervisory Responsibilities: The AGM will supervise the Crew Members, Trainers, Bartenders, Shift Leaders, and Bar Manager.
Duties and Responsibilities:
Create and Maintain a Positive and Motivating Work Environment
Meet Product Metrics and Uphold Food Safety and Product Quality Standards
Assist in Oversight of Bar Management and Metrics
Assist in the Curation of Shop Culture and Community Awareness Create and Maintain a Positive and Motivating Work Environment
Execute a high level of communication skills in both positive and negative situations. The AGM must always have a “set up for success” mindset
Assist with hiring, training, scheduling, progressive disciplinary action, and position changes
Maintain and meet SPMH and Labor metrics
Lead, motivate, and support the team through coaching, recognition, and accountability
Maintain a “shop first” mindset – willingness to come in early, stay late, and support during off days when possible
Meet Product Metrics and Uphold Food Safety and Product Quality Standards
Accurately forecast food sales to set ordering, prep, and stocking PARS
Ensure that food orders are placed and received correctly. Able to communicate with Sysco to solve any product issues
Create and maintain storage and organization expectations
Complete all product related admin tasks (invoices and inventory) in a timely manner to prepare for Monday Financials
Assist in Oversight of Bar Management and Metrics
Understand bar terminology and how to apply this knowledge to day-to-day operations
Understand and uphold all local and national alcohol laws and compliance
Oversee and provide feedback on bar invoices, pricing, and shop specific promos
Support the planning and execution of shop bar events
Assist with bar specific staffing, scheduling, meetings, and progressive disciplinary action Assist In the Curation of Shop Culture and Community Awareness
Ensure that marketing (social media, reviews, product drops, and events) expectations and metrics are met based on the Market Lead Program outline
Support and maintain positive relationships with current and new partners
Verify that all HQ required promos are marketed, trained, and executed
Assist in the event planning process and ensure that they are brand aligned with the intent to grow sales and curate unique shop culture
Required Experience, Skills & Abilities:
Uphold Cheba Hut Core Values
Think and act shop / customer first
Demonstrate integrity and self-direction
Demonstrate “heads-up” leadership. Keep your head on a swivel and be aware.
Willingness to solve complicated problems (solution minded and follow through) • Analytical skills to study problems and identify solutions
Ability to manage time and effectively multitask
State required food and alcohol management certifications and training
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Google Drive)
Valid Drivers License
Strong interpersonal skills to develop and maintain crew relationships and influence behavior
Expert in all shop level positions
Working Conditions:
Ability to lift 47lbs
Stamina to work a 10-hour shift
Ability to stand for up to 10 hours per day
Ability to work under mentally and physically stressful situations
Ability to work in team environment with high levels of collaboration
Ability to handle a variety of foods including meat, cheese, breads, sauces, and vegetables
Must be comfortable with marijuana themed culture