Assistant General Manager

Courtyard by Marriott - Shelton CT

Assistant General Manager

Shelton, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Health insurance

    Paid time off

    401(k) matching

    Competitive salary

    Dental insurance

    Flexible schedule

    Opportunity for advancement

    Vision insurance

    About the Role:

    Courtyard by Marriott in Shelton, CT is looking for a dynamic and driven Assistant General Manager to help lead our team and elevate the guest experience. This is an exciting opportunity to step into a leadership role at a globally recognized brand while making a real impact at the local level. If you're passionate about hospitality and ready to grow your career, we want to hear from you!

    Responsibilities:

    Support the General Manager in overseeing daily hotel operations across all departments

    Lead, coach, and develop front desk, housekeeping, and food & beverage teams to deliver exceptional guest service

    Monitor and manage budgets, labor costs, and revenue performance metrics

    Ensure compliance with Marriott brand standards, policies, and procedures

    Handle guest escalations and resolve complaints with professionalism and urgency

    Assist in recruiting, onboarding, and training hotel staff

    Oversee scheduling and manage day-to-day staffing needs to optimize hotel performance

    Requirements:

    2+ years of hotel management or assistant management experience, preferably with a branded property

    Prior Marriott or major hotel brand experience strongly preferred

    Strong knowledge of hotel operations including front office, housekeeping, and F&B

    Proficiency in property management systems (PMS); experience with Marriott systems a plus

    Excellent leadership, communication, and team-building skills

    Ability to work a flexible schedule including evenings, weekends, and holidays

    Bachelor's degree in Hospitality Management or related field preferred

    About Us:

    Courtyard by Marriott – Shelton, CT is part of the world-renowned Marriott International portfolio, trusted by travelers for its consistent quality and modern comfort. Our Shelton location prides itself on delivering warm, personalized service to both business and leisure guests in the heart of Connecticut's Naugatuck Valley. We foster a supportive, team-oriented work environment where associates are valued, developed, and empowered to succeed.