Benefits:
Free gym membership
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Assistant General Manager
Job Description & Performance Expectations
JOB DESCRIPTION The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position.
HOURS • Monday – Thursday: 9:30 AM – 6:30 PM • Friday: 9:30 AM – 3:30 PM • Saturday or Sunday: 8:00 AM – 12:00 PM Hours can be changed and are dependent on the club's pacing to sales goals and community outreach events.
RESPONSIBILITIES & EXPECTATIONS
Sales, Revenue & Collections • Achieve target revenue goals through leadership and motivation of employees • Daily past due account collections and calls • Monitor flagged check-ins to increase revenue and collections • Conduct tours and telephone inquiries for prospective members
Leadership & Team Development • Train and supervise the front desk, housekeeping, and Kid's Crunch staff • Coordinate and work with other departments, including Personal Training and Group Fitness • Promote a professional and inviting environment that enhances the quality of service and care offered to members
Operations, Administration & Compliance • Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag • Demonstrate a working knowledge of all standard operating procedures and policies • Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance • Ensure the club meets standards for cleanliness, maintenance, safety, and security • Other duties as assigned
These duties and responsibilities may change at any time.