Assistant General Manager

Eberly

Assistant General Manager

Austin, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    EBERLY is seeking an Assistant General Manager PLEASE REFERENCE REQUIRED EXPERIENCE PRIOR TO APPLYING

    Within Eberly you’ll discover a total of four bars, two regularly open to the public and two located in private dining spaces. Our dining room offers contemporary American cuisine, along with a study, a rooftop terrace, a hidden speakeasy, and the historic Cedar Tavern bar of Greenwich Village in New York City. We are driven by creativity and focus heavily on knowledge of food and beverage. We are an upscale dining restaurant, but we are sure to create an atmosphere that invites and welcomes everyone. We have a good time taking service seriously.

    As an important member of the management team, you will receive:

    Health, Dental, and Vision insurance benefits fully covered

    15 days of PTO

    Quarterly Bonus Potential

    Manager meals

    In-house discounts for friends and family

    Access to development programs to support your growth

    A talented and collaborative team of professionals who support one another and value a balanced, positive work environment

    Closed for Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas, New Years Day

    Overall Responsibility:

    To assist and support in the development of the management team and the services we provide while bridging communication between hourly staff and the general manager. To contribute to the overall success of the business and maximize sales while controlling costs. Constantly ensuring a quality and positive workspace while holding staff to Eberly standards.

    Financials:

    Analyze operational statements and period budgets to ensure we are making appropriate financial decisions

    Keeping labor / COGS percentages in line by adjusting with volume

    Identify creative activations that are profitable and on brand

    Overseeing payroll to ensure employees are paid accurately and on schedule while maintaining compliance with company policies and financial regulations

    Auditing direct operating costs to ensure proper categorization for purchasing

    Kitchen:

    Providing feedback for anticipated dishes

    Working closely with the chef team to provide feedback, but also assist on making their department run smoothly when directly impacted by service

    Communicating event BEO’s and ensuring alignment between FOH & BOH

    Tracking comps that can be reviewed for improvement of dishes

    Menu matrix updates

    Expo knowledge aligned with kitchen practices

    Events:

    Review and Pre-shift of BEO’s with the staff

    Knowing and understanding the details of events that are current and upcoming

    Assisting in the execution of events

    Accurately matching financials that the events team provide

    Offering tours to guests in place of events team

    Assisting in the planning of internal events such as NYE, Rosé Soiree which are typically leaded by the FOH management team

    Beverage:

    Overseeing and assisting departments in charge of LBW

    Creating positive and beneficial relationships with vendors

    General:

    Inspiring and cultivating a high performing, engaged team

    Understanding and assisting in the creation of the weekly schedule for hourly staff written by the operations manager

    Signing and writing checks

    Highly proficient in reservation systems and booking platforms

    Updating all operational systems (Toast, Asana, etc.)

    Website management for menu updates, closures, events, etc.

    Assistance in hiring of all positions

    Advanced working knowledge of Adobe InDesign, Microsoft Excel, and Microsoft Word

    Conducting employee reviews and evaluations

    Scheduling department meetings

    Maintaining an accurate training manual for new FOH staff

    Creating and maintaining standard operating procedures

    Maintain the cleanliness of the restaurant

    Hold staff and management accountable and ensuring follow through on ideas and projects

    Managing floor service, running pre-shift and making sure the restaurant is set properly daily

    Ability to manage repairs and maintenance by sourcing competitive quotes and ensuring timely completion of work

    Responsible for maintaining all required permits and ensuring ongoing regulatory compliance

    Addressing staff relations and HR matters proactively, including conflict resolution, policy guidance, and team support

    Contributing to the preparation of evening summary reports shared with managers, chefs, and ownership

    Opening and closing duties

    Openness and willingness to use AI tools to improve productivity, analytics, operational efficiency, and reporting accuracy

    Shift operations that include but are not limited to comps, cuts, managing the books, supporting busy departments, delegating closing responsibilities, guest interaction, tours of the space, event management, etc.

    Education/Experience

    Minimum of 4 years of management experience in upscale hospitality

    Knowledge of the Austin food and beverage landscape and hospitality community